Openmic + Zoho Desk
Create Zoho Desk tickets from new OpenMic.ai calls
This workflow runs whenever an individual call ends in OpenMic and instantly adds the call data to Zoho Desk. A new ticket is created automatically, removing the need to manually review call logs or run periodic checks. This helps teams respond faster and maintain accurate records.
This workflow runs whenever an individual call ends in OpenMic and instantly adds the call data to Zoho Desk. A new ticket is created automatically, removing the need to manually review call logs or run periodic checks. This helps teams respond faster and maintain accurate records.
- When this happens...New Post-Call Summary
Triggers when OpenMic finishes a call and posts a summary (caller, summary, extracted data).
- automatically do this!Create Ticket
Creates a new ticket for customer requests.
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Select your botRequired
Try ItAgent UIDRequired
Limit
Bot Name Filter
Created After
Created Before
OrganizationRequired
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From Number (E.164 format)Required
To Number (E.164 format)Required
Override Agent ID
Customer ID
Dynamic Variables
Callback URL
Call UidRequired
Limit
Customer Id
From Number (E.164)
To Number (E.164)
Bot Id
From Date
To Date
Call Status Filter
Call Type Filter
OrganizationRequired
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