Skip to content
Loading

Mavenoid + Zoho Desk

Create Zoho Desk tickets for new completed conversations in Mavenoid

If you're using Zoho Desk, set up this Zapier integration to create a ticket when a customer completes a new session in your Mavenoid product assistant. The ticket will include the full transcript of a customer's self-service and live support conversation. Now your support team has all the context should they need to follow-up with the customer.

If you're using Zoho Desk, set up this Zapier integration to create a ticket when a customer completes a new session in your Mavenoid product assistant. The ticket will include the full transcript of a customer's self-service and live support conversation. Now your support team has all the context should they need to follow-up with the customer.

  1. When this happens...
    MavenoidMavenoid
    Session Transcript Ready

    Triggers when a transcript is created for a completed session.

    TriggerInstant
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
Try this template
Try this template
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Mavenoid triggers, actions, and search

    New Conversation

    Triggers when a new conversation is created.

    Trigger
    Instant
    Try It

    • Product IDRequired

    • Phone Number

    • SMS Text

    • Shorten url

    • Include auth token

    • Assign to agent

    Action
    Write

    • OrganizationRequired

    Trigger
    Instant
    Try It

    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
  • Mavenoid triggers, actions, and search

    Session Transcript Ready

    Triggers when a transcript is created for a completed session.

    Trigger
    Instant
    Try It

    • OrganizationRequired

    Trigger
    Instant
    Try It

    • OrganizationRequired

    Trigger
    Instant
    Try It

    • OrganizationRequired

    Trigger
    Instant
    Try It
mavenoid logo
mavenoid logo

About Mavenoid

Mavenoid combines self-service and live support in one, so companies can effortlessly support their customers in every step. From installing, to using, to troubleshooting their products.

Related categories

  • Customer Support
zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

Get started for free

You can't add more hours to the day. Zapier is the next best thing.

OR

By signing up, you agree to Zapier's terms of service and privacy policy.