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Add new leads in Salesforce when LiveChat chats end

  1. When this happensStep 1: Finished Chat

  2. Then do thisStep 2: Create Record

By aligning customer support and sales, your team can work smarter and more efficiently, closing sales faster than ever. This Zapier integration will add new leads in Salesforce when LiveChat chats end, so you'll have a record of your conversations and a way to know who needs a followup.

How It Works

  1. A LiveChat chat ends
  2. Zapier adds a lead in Salesforce

What You Need

  • LiveChat account
  • Salesforce account
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Connect LiveChat + Salesforce in Minutes

It's easy to connect LiveChat + Salesforce and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantChat Changed

Triggers when the tag list for a particular chat was changed.

InstantNew Chat

Triggers when the chat is started.

InstantNew Visitor in Queue

Triggers when a visitor enters queue.

New Record

Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

Updated Record

Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

InstantFinished Chat

Triggers when the chat is ended.

InstantNew Ticket

Triggers when the ticket is created.

InstantNew Outbound Message

Triggers when a new outbound message is received in Salesforce.

Updated Field on Record

Triggers when a field of your choosing (ie. email address, status) is updated on any record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).