Create new LeadConnector contacts from new LiveChat tickets
Stay ahead of your customer queries with this effective workflow. When a new ticket is created in LiveChat, it initiates an automation to update or add the contact details in LeadConnector. This process helps your team keep track of customer issues without the hassle of manually updating data and enhances your customer service response times. Streamline your ticketing and lead management to better meet your customer needs.
Stay ahead of your customer queries with this effective workflow. When a new ticket is created in LiveChat, it initiates an automation to update or add the contact details in LeadConnector. This process helps your team keep track of customer issues without the hassle of manually updating data and enhances your customer service response times. Streamline your ticketing and lead management to better meet your customer needs.
- When this happens...New Ticket
Triggers when the ticket is created.
- automatically do this!Add/Update Contact
Adds or updates an existing contact.
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Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItNew Chat
Triggers when the chat is started.
Try ItNew Visitor in Queue
Triggers when a visitor enters queue.
Try ItFirst Name
Last Name
Full Name
Phone Number
Email
Address
City
State
Postal Code
Tags (comma delimited string for multiple tags)
Source
Mark as LeadRequired
Notes
Business Name
Country
Date Of Birth
Finished Chat
Triggers when the chat is ended.
Try ItNew Ticket
Triggers when the ticket is created.
Try ItIn PipelineRequired
Moved to Stage
Try ItFirst Name
Last Name
Full Name
Phone Number
Email
Address
City
State
Country
Postal Code
Tags (comma delimited string for multiple tags)
Source
Mark as LeadRequired
Notes
Select PipelineRequired
Select StageRequired
Assign to User