Attentive customer support begins the moment a new customer is identified. Zapier can make sure you're set up to help everyone with this integration. It will react to new leads you add on Salesforce, creating a new user for each one on Kayako with a new case. So you can proactively contact your leads and give them an effortless customer experience.
How this Salesforce-Kayako integration works
- A new lead is added on Salesforce
- Zapier adds a new user on Kayako
- Zapier adds a new case on Kayako
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Triggers when a new user account is created.
Creates a new event, which will show on the user's timeline.
Triggers whenever a new conversation is created.
Adds a private note to an existing conversation.
Triggers when a new lead is created.
Creates a new conversation with the first post as a private note.
Triggers when a new custom object (of the type you choose) is created.
Create a new lead.
Triggers when a new contact is created.
Add a lead to a campaign.