Jitbit Helpdesk + Zoho CRM

Manage new Jitbit Helpdesk tickets by creating or updating module entries in Zoho CRM

Keep your customer relations efficient with this automatic update system. Whenever a new ticket is generated in Jitbit Helpdesk, it prompts the creation or updating of a module entry in Zoho CRM. This seamless workflow ensures all customer issues are promptly logged into your CRM system, continuously improving your customer service.

When this happens...
New Ticket
Triggers when a new ticket is created.
TriggerInstant
automatically do this!
Create/Update Module Entry
Create or update module entries
ActionWrite

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Supported triggers and actions

New Closed Ticket
Triggers when a ticket is closed.
Trigger
Instant
Try It
- Ticket NumberRequired
- BodyRequired
- For technicians only
- From User ID
Action
Write
- UsernameRequired
- EmailRequired
- First Name
- Last Name
- Phone
- Location
- Company
- Department
- Send Welcome Email
Action
Write
- Search queryRequired
Action
Search
New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Trigger
Polling
Try It

- ModuleRequired
Trigger
Instant
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New or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Trigger
Polling
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New User
Triggers when a new active user is added to your Zoho CRM account.
Trigger
Polling
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- ModuleRequired
- Entry IDRequired
- File name
- Attchment FileRequired
Action
Write
- LeadRequired
- Notify lead owner
- Notify new entity owner
- Account ID
- Overwrite
- Contact ID
- Assign to
- Move Attachments to
- Create a new deal
- Contact Tags
- Account Tags
- Deal Tags
Action
Write
- ModuleRequired
- LayoutRequired
- Entry IDRequired
- Trigger
Action
Write
- ModuleRequired
- LayoutRequired
- Trigger
- duplicate check fields
Action
Write
- ModuleRequired
- Field nameRequired
- ValueRequired
- Optional Copy
- Field name 2
- Value 2
Action
Search
- ModuleRequired
- Field nameRequired
- ValueRequired
- Optional Copy
- Field name 2
- Value 2
- LayoutRequired
- Trigger
Action
Search or write

New Ticket
Triggers when a new ticket is created.
Trigger
Instant
Try It
- Ticket SubjectRequired
- Ticket BodyRequired
- Ticket Category IDRequired
- Ticket Priority IDRequired
- Submitter Email
Action
Write
- Search QueryRequired
Action
Search
- Search QueryRequired
- CategoryRequired
- Submitter EmailRequired
- SubjectRequired
- BodyRequired
- PriorityRequired
Action
Search or write
New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Trigger
Polling
Try It
New or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Trigger
Polling
Try It
- ModuleRequired
Trigger
Instant
Try It
- ModuleRequired
Trigger
Instant
Try It
- ModuleRequired
- Entry IDRequired
- TagsRequired
Action
Write
- ModuleRequired
- LayoutRequired
- Trigger
Action
Write
- ModuleRequired
- Entry IDRequired
- Related ModuleRequired
- Related Entry IDRequired
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- ModuleRequired
- Field nameRequired
- ValueRequired
- Optional Copy
- Field name 2
- Value 2
Action
Search