Jira Software Cloud + ManageEngine ServiceDesk Plus Cloud
Create issues in Jira Software Cloud for new requests in ManageEngine ServiceDesk Plus Cloud
With this workflow, when you receive a new request in your ManageEngine ServiceDesk Plus Cloud, it instantly creates an issue in your Jira Software Cloud. This allows you to streamline your issue-tracking process and ensure nothing falls through the cracks. By using automation, your team can stay focused on resolving issues rather than managing them.
With this workflow, when you receive a new request in your ManageEngine ServiceDesk Plus Cloud, it instantly creates an issue in your Jira Software Cloud. This allows you to streamline your issue-tracking process and ensure nothing falls through the cracks. By using automation, your team can stay focused on resolving issues rather than managing them.
- When this happens...New Request
Triggers when a new request is created.
- automatically do this!Create Issue
Creates a new issue.
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Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Custom Field
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Custom Field
Try ItTitleRequired
DescriptionRequired
Priority
Announcement Type
Services Involved
Email Users
Public View
Create Request
Creates a new request.
Service Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Custom Field
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try ItCreate Change
Creates a new change.
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action