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Add customers from new Google Sheets rows to Retently and send them surveys

  1. When this happensStep 1: New Spreadsheet Row

  2. Then do thisStep 2: Create Customer and Send Survey

Storing contact information in a spreadsheet? This integration will let you reach out for their opinion at scale. Once you turn it on, it will capture new rows you add on Google Sheets and create customers on Retently for each one, following up by sending them an email survey to get their feedback.

Note: Your spreadsheet must have a column containing customer emails for this integration to work

How this Google Sheets-Retently integration works

  1. A new spreadsheet row is added to a Google Sheets file
  2. Zapier creates a customer to Retently and sends an email survey

Apps involved

  • Google Sheets
  • Retently
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Connect Google Sheets + Retently in Minutes

It's easy to connect Google Sheets + Retently and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Spreadsheet Row (Team Drive)

Triggered when a new row is added to the bottom of a spreadsheet - works best with Team Drives.

New Spreadsheet

Triggered when you create a new spreadsheet.

InstantNew or Updated Spreadsheet Row

Triggered when a new row is added or modified in a spreadsheet.

Create or Update Customer

Creates a new customer or update an existing one.

Tag a Survey Response

Adds a tag to a survey response.

InstantNew Spreadsheet Row

Triggered when a new row is added to the bottom of a spreadsheet.

New or Updated Spreadsheet Row (Team Drive)

Triggered when a new row is added or modified in a spreadsheet - works best with Team Drives.

New Worksheet

Triggered when you create a new worksheet in a spreadsheet.

Create Customer and Send Survey

Creates a new customer (if one does not exist) and sends a survey to the customer immediately.

Unsubscribe Customer

Unsubscribes a customer.

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