Google Sheets + MiiTel + Formatter by Zapier
Create Google Sheets rows for new completed phone analyses in MiiTel
Does collecting call data by hand take up most of the time? This integration automatically creates a row with MiiTel's call information in Google Sheets when the voice recognition is completed in MiiTel.
Does collecting call data by hand take up most of the time? This integration automatically creates a row with MiiTel's call information in Google Sheets when the voice recognition is completed in MiiTel.
- When this happens...Phone Analysis Completed
Triggers when the speech recognition of MiiTel Phone is completed
- automatically do this...Date / Time
Work with dates and times to change formatting or add/subtract time (with line-item support).
- then do this!Create Spreadsheet Row
Create a new row in a specific spreadsheet.
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Company ID
Sequence ID
Parent sequence ID
Previous sequence ID
Call type
Circuit title
Call from
Call to
Call transferred to
Dial start time
Call end time
Account name
Contact person name
URL
Try ItCompany ID
Sequence ID
Parent sequence ID
Previous sequence ID
Circuit title
Call from
Call to
Dial start time
IVR pressed time
DTMF
Account name
Contact person name
Try ItCompany ID
Sequence ID
Call type
Circuit title
Call from
Call to
Dial start time
Call start time
Call end time
Call duration
Account name
Contact person name
From login ID
From user name
To login ID
To user name
URL
Minutes
Try ItCompany ID
Sequence ID
Parent sequence ID
Previous sequence ID
Call type
Circuit title
Call from
Call to
Call transferred to
Dial start time
Call start time
Call end time
Call duration
Call memo
Account name
Contact person name
From login ID
From user name
To login ID
To user name
URL
Speech recognition
Speech recognition summary
Number of silences
Overall
Number of overlaps
Talk:Listen
Number of rallies
Amd probability
Fundamental frequency (Customer)
Fundamental frequency (Operator)
Intonation strength (Customer)
Intonation strength (Operator)
Customer speech rate
Operator speech rate
Neutral keywords customer
Neutral keywords operator
Positive keywords customer
Positive keywords operator
Negative keywords customer
Negative keywords operator
Try It
Company ID
Sequence ID
Call type
Circuit title
Call from
Call to
Last comment entered in
Comment
Account name
Contact person name
Login ID
User name
URL
Try ItCompany ID
Sequence ID
Call type
Circuit title
Call from
Call to
Call memo
Account name
Contact person name
Login ID
User name
URL
Try ItCompany ID
Sequence ID
Parent sequence ID
Previous sequence ID
Call type
Circuit title
Call from
Call to
Call transferred to
Dial start time
Call end time
Account name
Contact person name
Login ID
User name
Try ItCompany ID
Meeting ID
Title
Meeting type
Duration
Start time
End time
Call memo
Host login ID
Host user name
URL
Speech recognition
Neutral keywords customer
Neutral keywords user
Positive keywords customer
Positive keywords user
Negative keywords customer
Negative keywords user
Try It
About Google Sheets
Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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About MiiTel
MiiTel is an AI-powered IP phone. With MiiTel, you will be to accomplish the following: "Increase your sales", "Achieve self-coaching", and "Can make calls from home".
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Zapier Interfaces
App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
About Formatter by Zapier
Data isn't always in the format you need. Perhaps a date is in International format, but your app needs it in American format. Or maybe you need to Title Case a subject, truncate text for a Tweet, or turn Markdown text into HTML for your blog. Zapier's Formatter tool can help.