Google Sheets + Mavenoid
Create row in a Google Sheets spreadsheet when customer completes a conversation in Mavenoid
If you're using Google Sheets to track your support requests, set up this Zapier automation to create a new row when the customer completes a self-service and/or live support session in the Mavenoid product assistant. Now you have all your support conversations in one place to analyze and follow up with your customers.
If you're using Google Sheets to track your support requests, set up this Zapier automation to create a new row when the customer completes a self-service and/or live support session in the Mavenoid product assistant. Now you have all your support conversations in one place to analyze and follow up with your customers.
- When this happens...Session Transcript Ready
Triggers when a transcript is created for a completed session.
- automatically do this!Create Spreadsheet Row
Create a new row in a specific spreadsheet.
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New Conversation
Triggers when a new conversation is created.
Try ItProduct IDRequired
Phone Number
SMS Text
Shorten url
Include auth token
Assign to agent
Dont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Try ItDont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
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