Google Sheets + Halo Service Solutions
Update Google Sheets rows each time Halo Service Solutions tickets are updated
Stay on top of your ticket management with this workflow. When a ticket is updated in Halo Service Solutions, this workflow creates a new row in your Google Sheets, keeping your team informed and updated in real time. It's a seamless way to maintain an organized record of all ticket changes, improving your customer service response and efficiency.
Stay on top of your ticket management with this workflow. When a ticket is updated in Halo Service Solutions, this workflow creates a new row in your Google Sheets, keeping your team informed and updated in real time. It's a seamless way to maintain an organized record of all ticket changes, improving your customer service response and efficiency.
- When this happens...Ticket Updated
Triggers when a ticket is updated in Halo.
- automatically do this!Create Spreadsheet Row
Create a new row in a specific spreadsheet.
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DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
Email AddressRequired
Ticket TypeRequired
Summary
Details
Priority
Dont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Try It
DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
NameRequired
Customer NameRequired
Site NameRequired
Email Address
Network Login
Work Phone Number
Mobile Phone Number
Dont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Try It
