Google Sheets + Halo Service Solutions
Update Google Sheets rows each time Halo Service Solutions tickets are updated
Stay on top of your ticket management with this workflow. When a ticket is updated in Halo Service Solutions, this workflow creates a new row in your Google Sheets, keeping your team informed and updated in real time. It's a seamless way to maintain an organized record of all ticket changes, improving your customer service response and efficiency.
Stay on top of your ticket management with this workflow. When a ticket is updated in Halo Service Solutions, this workflow creates a new row in your Google Sheets, keeping your team informed and updated in real time. It's a seamless way to maintain an organized record of all ticket changes, improving your customer service response and efficiency.
- When this happens...Ticket Updated
Triggers when a ticket is updated in Halo.
- automatically do this!Create Spreadsheet Row
Create a new row in a specific spreadsheet.
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DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
Email AddressRequired
Ticket TypeRequired
Summary
Details
Priority
Drive
SpreadsheetRequired
WorksheetRequired
Try It
DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
NameRequired
Customer NameRequired
Site NameRequired
Email Address
Network Login
Work Phone Number
Mobile Phone Number
No Team Drive
SpreadsheetRequired
WorksheetRequired
Try It
