ConnectWise Manage + Zoho Desk
Update Zoho Desk tickets when new or updated tickets are registered in ConnectWise Manage
Easily manage your customer service workflow with this efficient integration between ConnectWise Manage and Zoho Desk. Whenever there's a new or updated ticket in ConnectWise Manage, this automation updates the same ticket in Zoho Desk. This way, you can focus on your customer service, knowing that your ticket data is accurate and current across your platforms.
Easily manage your customer service workflow with this efficient integration between ConnectWise Manage and Zoho Desk. Whenever there's a new or updated ticket in ConnectWise Manage, this automation updates the same ticket in Zoho Desk. This way, you can focus on your customer service, knowing that your ticket data is accurate and current across your platforms.
- When this happens...New/Updated Ticket
Triggers when a service ticket is created and/or updated.
- automatically do this!Update Ticket
Updates an existing ticket.
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New, Updated or Both
Company Filter
Contact Type Filter
Specific Contact Filter
Try ItNew, Updated or Both
Board Filter
Project Filter
Try ItNew Territory
Triggers when a new territory is created.
Try ItCompany NameRequired
IdentifierRequired
TypeRequired
StatusRequired
Site NameRequired
Address 1
Address 2
City
State
Zip Code
Country Name
Phone Number
Website
Market
Source
Number of Employees
Territory
Service Board Filter
Try ItNew, Updated or Both
Service Board Filter
Specific Service Ticket Filter
Project Filter
Try ItFileRequired
Record IDRequired
Record TypeRequired
Title
Private?
Read Only?
Is Avatar?
First NameRequired
Last NameRequired
Title
Email
Default Email
Phone Number
Default Phone
Phone Type
Type
Company
Primary Contact
Relationship
Department
Address 1
Address 2
City
State
Zip Code
Country Name
