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ConnectWise Manage + RingCentral

Trigger RingCentral calls for new or updated ConnectWise Manage contacts

Stay connected and save time with this automated workflow. Whenever there's an update or a new entry in your ConnectWise Manage contacts, it prompts an immediate ringout call within your RingCentral system. This feature helps ensure accurate and timely connections, enhancing efficiency and streamlining your communication process.

Stay connected and save time with this automated workflow. Whenever there's an update or a new entry in your ConnectWise Manage contacts, it prompts an immediate ringout call within your RingCentral system. This feature helps ensure accurate and timely connections, enhancing efficiency and streamlining your communication process.

  1. When this happens...
    ConnectWise ManageConnectWise Manage
    New/Updated Contact

    Triggers when a contact is created or updated.

    TriggerInstant
  2. automatically do this!
    RingCentralRingCentral
    Generate Ringout Call

    Starts a 2-legged RingOutCall based on specified from and to numbers.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • New, Updated or Both

    • Company Filter

    • Contact Type Filter

    • Specific Contact Filter

    Trigger
    Instant
    Try It
    • New, Updated or Both

    • Service Board Filter

    • Specific Service Ticket Filter

    • Project Filter

    Trigger
    Instant
    Try It
    • Company NameRequired

    • IdentifierRequired

    • TypeRequired

    • StatusRequired

    • Site NameRequired

    • Address 1

    • Address 2

    • City

    • State

    • Zip Code

    • Country Name

    • Phone Number

    • Website

    • Market

    • Source

    • Number of Employees

    • Territory

    Action
    Write
    • SummaryRequired

    • CompanyRequired

    • Record TypeRequired

    • Priority

    Action
    Write
    • New, Updated or Both

    • Board Filter

    • Project Filter

    Trigger
    Instant
    Try It
    • First NameRequired

    • Last NameRequired

    • Title

    • Email

    • Default Email

    • Phone Number

    • Default Phone

    • Phone Type

    • Type

    • Company

    • Primary Contact

    • Relationship

    • Department

    • Address 1

    • Address 2

    • City

    • State

    • Zip Code

    • Country Name

    Action
    Write
    • Ticket TypeRequired

    • TextRequired

    • Detail Description

    • Internal Analysis

    • Resolution

    Action
    Write
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connectwise-manage logo

About ConnectWise Manage

ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.
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Related categories

  • CRM (Customer Relationship Management)

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About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

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