Atera + Telegram
Send a Telegram message whenever a technician responds to a ticket in Atera
Stay in the loop with your support tickets without having to continuously check the Atera app. With this workflow, whenever a technician responds to a ticket in Atera, a message is instantly sent to a chosen Telegram chat. This means you can always have timely updates and be aware of the status of ticket responses, enhancing your management efficiency and saving precious time.
Stay in the loop with your support tickets without having to continuously check the Atera app. With this workflow, whenever a technician responds to a ticket in Atera, a message is instantly sent to a chosen Telegram chat. This means you can always have timely updates and be aware of the status of ticket responses, enhancing your management efficiency and saving precious time.
- When this happens...Technician Responded to a Ticket
Triggers when a technician responded to a ticket.
- automatically do this!Send Message
Sends a message from your bot.
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AI Technician Comment Added
Triggers when an AI technician comment is added to an AI conversation.
Try ItAlert Resolved
Triggers when alert resolved in Atera.
Try ItAutopilot Conversation Escalated
Triggers when a new Autopilot conversation is escalated.
Try ItAutopilot Conversation Summary Created
Triggers when a new conversation summary is created in Autopilot.
Try It
New Alert Created
Triggers when a new alert is created.
Try ItAutopilot Conversation Created
Triggers when a new Autopilot conversation is created.
Try ItAutopilot Conversation Status Updated
Triggers when a new Autopilot conversation status is updated.
Try ItAutopilot Conversation Title Created
Triggers when a new Autopilot conversation title is updated.
Try It