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Customer Story — Vendavo

Customer Story — Vendavo

Vendavo Accelerates Sales with AI and Automation, Slashing Lead Response Time by 90%

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Faster lead response

90%

Leads are now responded to, via automation, in minutes, not hours, critical for keeping prospects engaged and increasing conversion chances.

AI-powered conversations

120

Vendavo's chatbot now handles 120 conversations monthly, surfacing qualified leads, freeing up reps, and capturing interest around the clock.

Team efficiency

0

Scaled operations without adding new headcount, enabling lean growth while maintaining service quality.

Tamanho da empresa

500

Indústria

SaaS


Sobre

Vendavo helps manufacturers and distributors optimize pricing with dynamic, data-driven software solutions.

“Before we automated it, a lead could sit in someone’s inbox for hours. By then, it was basically dead. Now we respond within minutes."

— Steve Hastert, Director of Revenue Marketing and Operations at Vendavo

Replacing manual lead handling with instant CRM routing

Desafio

Manual lead entry caused long delays and lost sales opportunities.

Solução

A Zapier automation now sends Google Ads leads directly to the CRM and notifies sales instantly.

Resultados

Lead follow-up dropped from hours to just minutes.


Upgrading from rigid chatbot to AI-powered lead capture

Desafio

The old decision-tree chatbot was limited and failed to engage visitors meaningfully.

Solução

Zapier-powered AI chatbot trained on product content now handles queries and captures leads intelligently.

Resultados

AI now manages 120 conversations a month, improving support and sales engagement.


“If it goes to a human on email, you’re lucky to get to it the same day—now it’s automatic. Leads aren’t slipping through the cracks anymore.”

— Steve Hastert, Director of Revenue Marketing and Operations at Vendavo


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