- Histórias de clientes
- Premiere Property Group
Customer Story — Premiere Property Group
Customer Story — Premiere Property Group
How Premiere Property Group Automates for Scale, Saving $115K and Streamlining Operations for 1,300+ Agents
Annual cost savings
$115mil
Replaced costly HR software with Zapier Interfaces and Tables, saving six figures annually and avoiding the need for a rigid enterprise tool. Freeing up budget for more strategic investments.
Onboarding time saved
100 hrs
Saved 100 hours per onboarding cycle by automating CRM updates and email routing, accelerating agent ramp-up and reducing errors.
Agents served with automation
1300
Supported over 1,300 agents with marketing, onboarding, and signature automation, delivering consistent service at scale without adding headcount.
Tamanho da empresa
1000+
Indústria
Real Estate
Sobre
Premiere Property Group supports 1,300+ agents with streamlined tech and operational excellence across the Pacific Northwest.
“With Zapier, we've been able to connect our systems in ways that just make sense—without waiting on engineers or buying more software. It's enabled us to scale smarter and stay focused on supporting our agents.”
— David Wimett, Director of Information Technology at Premiere Property Group
Scaling agent support with an automated onboarding system
Desafio
Reviewing thousands of daily client calls manually was unsustainable for quality coaching. Manually onboarding hundreds of agents led to delays, errors, and inconsistent processes.
Solução
Built a custom onboarding system using Zapier Interfaces and Tables to capture and route agent data automatically.
Resultados
Saved over $100K annually and created a reliable, scalable onboarding experience.
Automating marketing requests and brand consistency
Desafio
Marketing spent too much time manually processing listing requests, causing delays and inconsistency.
Solução
Zapier now standardizes task creation, handles form routing, and generates polished email signatures for all agents.
Resultados
Faster listing setup, standardized branding, and more time for strategic marketing work.
