Articles that mention "Jira"

The best free project management software in 2025

Everyone has a different way of managing projects. Some people like to use their inbox to keep track of tasks, while others prefer to visualize work on a Kanban board or in a calendar view.

How Rebrandly scaled support with AI—cutting tickets by 50% and resolving 16,000 conversations (so far)

Rebrandly scaled its customer support with AI and automation, cutting tickets by 50% and resolving over 16,000 conversations without expanding their team.

Trello vs. Jira: Which project management tool is right for you? [2025]

Trello and Jira are both owned by Atlassian and both inspired by—and designed to enable—the Agile project management philosophy. They do offer a lot of the same features, but they're suited for different use cases.

How to use Slack emoji to simplify work (and cut out noise)

Slack emoji reactions, sometimes called reacjis, are fun additions to daily work communication. We use them liberally at Zapier, from celebrations and polls to getting actual work done.

How to turn Google Forms entries into tasks and projects

Because it comes with your Google account, Google Forms is an easy way to ask people for their information or opinions, but how can you ensure you'll act on that information? By sending every response over to your to-do list or task manager.

How tl;dv increased user upgrades with Zapier

It's much faster to collaborate with your team and close sales deals on a video call.

Jira Tutorial

Jira Software is a project management tool that's designed primarily for Agile software development teams, but its many features make it versatile enough to support various types of teams, methodologies, and workflows.

6 ways to automate your customer support

Customer support is a tough job, and making sure that your customers are taken care of without burning out your support team is even tougher. Automation can help make things easier.

How to Automatically Manage Marketing Projects with Coda and Zapier

When you run large scale projects, organization is key to success. An organized project means that the folks working on it understand where certain pieces of information live and how to find and interpret them.

How a manufacturing tech company uses Zapier to support SOC 2 and other security workflows

Facilitating SOC 2 compliance, or compliance with other systems, takes work—and meticulous attention to detail. By adding Zapier to their software and processes, Poka created a system that minimized risk and human error.