- IT Automation
- Incident Management
- Instant incident alerts
Notify incident management system of new support tickets
Automatically forwarding newly created support tickets into your incident management workflow ensures that urgent issues are captured and acted on without delay. This automation eliminates manual monitoring and reduces the risk of missed or overlooked tickets, ensuring consistent incident tracking and faster resolution. By streamlining ticket-to-incident handoff, teams gain real-time visibility, improve response times, and maintain organized incident records.
Filter by common apps:
Gmail
Freshservice
HubSpot
ServiceNow
Jira Service Management
Filter by Zapier
PagerDuty
Zendesk
Notion
Autotask
Jira Software Cloud
incident.io
Webhooks by Zapier
Freshdesk
RingCentral
Formatter by Zapier
- Create support ticket in Freshservice from new labeled email in Gmail
- Create new incident record in ServiceNow from new HubSpot ticket
Create new incident record in ServiceNow from new HubSpot ticket
- Notify PagerDuty when Jira Service Management support ticket is updated
Notify PagerDuty when Jira Service Management support ticket is updated
- Transfer and organize repair tickets from Zendesk to Notion
Transfer and organize repair tickets from Zendesk to Notion
- Create an incident in PagerDuty when a new ticket is generated in Autotask
Create an incident in PagerDuty when a new ticket is generated in Autotask
- Create incident in incident.io for high priority Jira updates
Create incident in incident.io for high priority Jira updates
- Create incident alerts in PagerDuty, send GET request, and update Zendesk ticket
Create incident alerts in PagerDuty, send GET request, and update Zendesk ticket
- Notify PagerDuty when a new ticket is created in Freshdesk
Notify PagerDuty when a new ticket is created in Freshdesk
- Create support ticket in Freshservice from new SMS in RingCentral, and extract details with Formatter
Create support ticket in Freshservice from new SMS in RingCentral, and extract details with Formatter