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  1. Call Automation
  2. Call Analytics

Call Analytics

Call Analytics automations in Zapier capture every inbound and outbound call event, route the data to your chosen apps, and keep metrics centralized for easy tracking. By removing manual logging and syncing records in real time, they give you a complete, accurate view of campaign and agent performance. Automated transcripts and scheduled reports turn raw conversations into actionable insights without extra effort.
Call Analytics

Instant Logging

Automatically record call details, contacts, and metadata in your CRM or spreadsheet the moment a call ends.

Performance Insight

Pipe call metrics and transcripts to analytics tools to quickly pinpoint high-converting campaigns and coaching opportunities.

Seamless Reporting

Schedule automated summary emails or dashboards so stakeholders get up-to-date call results without manual compilation.

Featured use cases

Automatically transcribe and log phone calls for performance tracking and analysis without manual intervention.

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Automatically track, log, and report call conversions for real-time campaign performance insights and improved ROI.

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Automatically organize and update call data for streamlined performance tracking and timely follow-up via automated workflows.

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Automatically collect and share call performance summaries to keep teams informed and data-driven.

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Automatically collect, format, and send call analytics to any external service for instant insights and reduced manual work.

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Automatically log and organize incoming call data into spreadsheets for real-time reporting and marketing analysis without manual effort.

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Bring your workflow ideas to life. Build your first automation in minutes.

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