Slack + UserHelp

Send private channel messages in Slack for new UserHelp responses

Stay connected and updated with this workflow. Whenever there's a new response in UserHelp, promptly send a private channel message in Slack. This automation helps you stay responsive, ensuring no customer query goes unnoticed and fostering efficient communication within your team. It's a perfect solution for user support and customer service teams seeking an efficient way to manage inquiries.

Stay connected and updated with this workflow. Whenever there's a new response in UserHelp, promptly send a private channel message in Slack. This automation helps you stay responsive, ensuring no customer query goes unnoticed and fostering efficient communication within your team. It's a perfect solution for user support and customer service teams seeking an efficient way to manage inquiries.

  1. When this happens...
    UserHelpUserHelp
    New Response

    Triggers when a new response is received.

    TriggerPolling
  2. automatically do this!
    SlackSlack
    Send Private Channel Message

    Triggers when a new message is posted to a specific #private-channel or multi-dm.

    ActionWrite
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Supported triggers and actions

    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
    Try It
    • Channel

    • User Name

    • Shared

    Trigger
    Instant
    Try It
    • Search QueryRequired

    • Optimized data

    Trigger
    Polling
    Try It
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

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userhelp logo
userhelp logo

About UserHelp

UserHelp is a visual feedback and bug reporting tool for website owners

Related categories

  • Customer Support