Jira Service Management + X (Twitter) + AI by Zapier
Create Jira Service Management issues for new X mentions using AI
Technical complaints and bug reports don't always come through official support channels—sometimes they show up as mentions on X. This automation makes sure those signals reach your team. An AI step reviews each new mention to identify genuine issues, then creates a tagged issue in Jira Service Management so the right people can investigate and respond before the problem escalates.
Technical complaints and bug reports don't always come through official support channels—sometimes they show up as mentions on X. This automation makes sure those signals reach your team. An AI step reviews each new mention to identify genuine issues, then creates a tagged issue in Jira Service Management so the right people can investigate and respond before the problem escalates.
- When this happens...New Mention
Triggers when someone mentions you in a post on X.
- automatically do this...Analyze and Return Data
Extract data, analyze information, generate content — and more
- then do this!Create Request
Create a new request.
- Free forever for core features
- 14 day trial for premium features & apps
New Mention
Triggers when someone mentions you in a post on X.
Try ItUsernameRequired
Exclude reposts
Exclude replies
Try ItUser IDRequired
Post IDRequired
Search queryRequired
Try ItTextRequired
Reply to post ID
Quote post ID
Post IDRequired
Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
