Select “Yes” to [stop this Zap step](https://help.zapier.com/hc/en-us/articles/20505304170637-Review-Zap-run-statuses#h_01HD20969HPZ01ENM30NQR79X5) if the app returns an error and enable automatic authentication refresh. Select “No” to run the Zap step regardless of errors. Learn more about [API Request action error handling](https://help.zapier.com/hc/en-us/articles/12899473501453#h_01JKRBY68EDXBB1V817DSTRZ0N).

Requests can only be made to domains associated by this application. Read more about [API Request Setup](https://help.zapier.com/hc/en-us/articles/12899607716493).

Any parameters added to a URL will be URL-encoded and appended to the request URL to pass additional data to the API request.

These headers and values will be applied to the request in addition to any headers created as part of authentication. Authentication headers are added automatically.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Jira Service Management

If you belong to one or more Zapier Teams, select your desired account.

List the inputs to accept from "Call a Sub-Zap" and they will show up as fields. Add the word "required" to the label if you would like it to be required in the calling Zap.

Will only list "Sub-Zaps", which require the use of both the "Start a Sub-Zap" trigger and a "Return from a Sub-Zap" action.

To properly use a "Call a Sub-Zap" action you must create another Zap that contains *both* the "Start a Sub-Zap" trigger and "Return From a Sub-Zap" action. For your convenience, you can use [this link to create a Sub-Zap](https://zapier.com/ja/app/editor?create=true&template__0__selected_api=SubZapCLIAPI%400.11.0&template__0__type_of=read&template__0__action=start_subzap&template__1__selected_api=SubZapCLIAPI%400.11.0&template__1__type_of=write&template__1__action=return_subzap).

List the keys and values to return to the original "Call a Sub-Zap". For example, you could ask for an email address and use it later in the Zap. It is generally safe to add more return values, but be careful about removing items that parent Zaps may rely already on!

Build reusable Zap components and systems by building and calling "Sub-Zaps".

Sub-Zap by Zapier

When a new request is made in Jira Service Management, let this workflow streamline your tasks by prompting a follow-up process in Sub-Zap by Zapier. This integration helps you manage your IT service requests efficiently and ensures no details are left unattended. Stay on top of your tasks and enhance your efficiency with this seamless coordination between Jira and Sub-Zap.

Jira Service Management + Sub-Zap by Zapier

Trigger sub-zaps in zapier when new requests are made in Jira Service Management

Supported triggers and actions

New Request

Create Request

Start a Sub-Zap

Return From a Sub-Zap

Updated Request

API Request (Beta)

Call a Sub-Zap

About Jira Service Management

Related categories

About Sub-Zap by Zapier

Related categories