Jira Service Management + Rolldog

Turn new Rolldog service tickets into Jira Service Management requests

When a new service ticket is generated in Rolldog, this workflow promptly creates a corresponding request in Jira Service Management. This seamless integration reduces manual workloads and enables teams to react more quickly to customer issues, enhancing service efficiency. This is perfect for teams seeking to streamline their ticketing process between Rolldog and Jira Service Management.

When this happens...
New Service Ticket
Triggers when a new service ticket is created
TriggerInstant
automatically do this!
Create Request
Create a new request.
ActionWrite

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Supported triggers and actions

New Account
Triggers when a new account is created in Rolldog
Trigger
Instant
Try It
New Contact
Triggers when a new contact is created in Rolldog
Trigger
Instant
Try It
New Lead
Triggers when a new lead is created in Rolldog
Trigger
Instant
Try It
New Opportunity
Triggers when a new opportunity is created in Rolldog
Trigger
Instant
Try It
New Project
Triggers when a new project is created
Trigger
Instant
Try It

New Service Ticket
Triggers when a new service ticket is created
Trigger
Instant
Try It
Updated Account
Triggers when an account is updated
Trigger
Instant
Try It

Updated Individual Account
Triggers when an individual account is updated
Trigger
Instant
Try It
- Account IDRequired
- Action(s)Required
- DateRequired
- Notes
- Activity TypeRequired
Action
Write
- Lead IDRequired
- Action(s)Required
- DateRequired
- Notes
- Activity TypeRequired
Action
Write
- Account idRequired
- NameRequired
- Email
- Work Phone
- Work Phone Extension
- Mobile Phone
- Linkedin
Action
Write
- IdRequired
- Account Name
- Phone
- Email
- Website
- Account Background
- Address 1 Line One
- Address 1 Line Two
- Address 1 City
- Address 1 State/Prov.
- Address 1 Country
- Address 1 Zip/Postal Code
- Address 2 Line One
- Address 2 Line Two
- Address 2 City
- Address 2 State/Prov.
- Address 2 Country
- Address 2 Zip/Postal Code
Action
Write
- IDRequired
- External ID
- External URL
- Summary
- Description
- Resolution Notes
- Priority
- Service Ticket Status ID
- External Assignee
Action
Write
- Contact NameRequired
Action
Search
- Account NameRequired
- Account NameRequired
- Account TypeRequired
- Industry
- Phone
- Email
- Website
- Account Background
- Address 1 Line One
- Address 1 Line Two
- Address 1 City
- Address 1 State/Prov.
- Address 1 Country
- Address 1 Zip/Postal Code
- Address 2 Line One
- Address 2 Line Two
- Address 2 City
- Address 2 State/Prov.
- Address 2 Country
- Address 2 Zip/Postal Code
- Contact Name
Action
Search or write
- NameRequired
- Company Name
- Lead TypeRequired
- Lead Source
- Email
- Title
- Work Phone
- Work Phone Extension
- Mobile Phone
- Website
- Linkedin
- Industry
- Lead Background
- Address Line One
- Address Line Two
- Address City
- Address State/Prov.
- Address Country
- Address Zip/Postal Code
Action
Search or write
- SiteRequired
- ProjectRequired
Trigger
Polling
Try It
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write

New Account Activity
Triggers when a new account activity is created
Trigger
Instant
Try It
New Individual Account
Triggers when a new individual account is created
Trigger
Instant
Try It
New Lead Activity
Triggers when a new lead activity is created
Trigger
Instant
Try It
New Opportunity Activity
Triggers when a new opportunity activity is created
Trigger
Instant
Try It
New Project Activity
Triggers when a new project activity is created
Trigger
Instant
Try It
New Service Ticket Activity
Triggers when a new service ticket activity is created
Trigger
Instant
Try It
Updated Contact
Triggers when a contact is updated
Trigger
Instant
Try It
Updated Lead
Triggers when a lead is updated
Trigger
Instant
Try It
- Contact IDRequired
- Action(s)Required
- DateRequired
- Notes
- Activity Type
Action
Write
- Account NameRequired
- Account TypeRequired
- Industry
- Phone
- Email
- Website
- Account Background
- Address 1 Line One
- Address 1 Line Two
- Address 1 City
- Address 1 State/Prov.
- Address 1 Country
- Address 1 Zip/Postal Code
- Address 2 Line One
- Address 2 Line Two
- Address 2 City
- Address 2 State/Prov.
- Address 2 Country
- Address 2 Zip/Postal Code
- Contact Name
Action
Write
- NameRequired
- Company Name
- Lead TypeRequired
- Lead Source
- Email
- Title
- Work Phone
- Work Phone Extension
- Mobile Phone
- Website
- Linkedin
- Industry
- Lead Background
- Address Line One
- Address Line Two
- Address City
- Address State/Prov.
- Address Country
- Address Zip/Postal Code
Action
Write
- IdRequired
- Lead Name
- Company Name
- Email
- Title
- Work Phone
- Work Phone Extension
- Mobile Phone
- Website
- Linkedin
- Lead Background
- Address Line One
- Address Line Two
- Address City
- Address State/Prov.
- Address Country
- Address Zip/Postal Code
- Lead Source
Action
Write
- Account NameRequired
Action
Search
- Lead NameRequired
Action
Search
- NameRequired
- Account idRequired
- Email
- Work Phone
- Work Phone Extension
- Mobile Phone
- Linkedin
Action
Search or write
- SiteRequired
- ProjectRequired
Trigger
Polling
Try It
- SiteRequired
- ProjectRequired
- Request TypeRequired
Action
Write

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

Customer Support

About Rolldog

Rolldog is a CRM designed to manage your business relationships, increase revenue and boost sales effectiveness.

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Jira Service Management + Rolldog

Turn new Rolldog service tickets into Jira Service Management requests

New Account

New Contact

New Lead

New Opportunity

New Project

New Service Ticket

Updated Account

Updated Individual Account

Create Account Activity

Create Lead Activity

New Contact

Update Account

Update Service Ticket

Find Contact

Find or Create Account

Find or Create Lead

Updated Request

API Request (Beta)

New Account Activity

New Individual Account

New Lead Activity

New Opportunity Activity

New Project Activity

New Service Ticket Activity

Updated Contact

Updated Lead

Create Contact Activity

New Account

New Lead

Update Lead

Find Account

Find Lead

Find or Create Contact

New Request

Create Request

About Jira Service Management

Related categories

About Rolldog

Related categories

Similar apps

Zapier Interfaces