Avoma + Relevance AI
Message agents in Relevance AI when new conversations occur in Avoma
Keep your customer service ahead of the curve with this workflow. When a new conversation starts in Avoma, a message is instantly sent to an agent in Relevance AI. This seamless communication allows your team to respond quickly, improving customer satisfaction and efficiency.
Keep your customer service ahead of the curve with this workflow. When a new conversation starts in Avoma, a message is instantly sent to an agent in Relevance AI. This seamless communication allows your team to respond quickly, improving customer satisfaction and efficiency.
- When this happens...New Conversation
Triggers when a new conversation (call or meeting) is processed by Avoma.
- automatically do this!Message Agent
Sends a message to an Agent. Doesn't wait for a response.
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New Conversation
Triggers when a new conversation (call or meeting) is processed by Avoma.
Try ItMessageRequired
Run Tool
Execute a Tool in Relevance AI. Waits for a response for up to 60 seconds.
External IDRequired
Caller Phone NumberRequired
Recipient Phone NumberRequired
User EmailRequired
Recording URLRequired
SourceRequired
DirectionRequired
Start TimeRequired
EmailRequired
Name
Caller Name
Name of the recipient
Was the call answered?
MessageRequired
Table nameRequired
Data IDRequired
DataRequired