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Add new Shopify customers to Retently and survey them

  1. When this happensStep 1: New Customer

  2. Then do thisStep 2: Create Customer and Send Survey

A great time to survey your customers is right after they've made a purchase. This Zapier integration makes this a snap! Each new customer coming through your Shopify store will get added to Retently, where they will receive a survey to be filled out. Gather immediate feedback about the your store, purchased products, or other important data that you need to make your customer's experience great.

How this Shopify-Retently integration works

  1. A new customer is added to Shopify
  2. Zapier adds the customer to Retently and sends a survey

Apps involved

  • Shopify
  • Retently
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Connect Retently + Shopify in Minutes

It's easy to connect Retently + Shopify and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Survey Response

Triggers when a new survey response is received.

Customer Unsubscribed

Triggers when a customer opts out of surveys.

New Customer

Triggers when a new customer is added to your Shopify account.

New Cancelled Order

Triggers whenever a order is "cancelled" (with line item support).

InstantNew Paid Order

Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).

NPS Score Updated

Triggers when the NPS score is updated.

New Blog Entry

Triggers when a new entry is added to a blog in your Shopify store.

New Abandoned Cart

Triggers whenever a cart is "abandoned" (only open carts) (with line item support).

New Order

Triggers when a new purchase is made (only open orders) (with line item support).

New Order (Any Status)

Triggers when a new purchase is made (of any order status).