NetSuite + OpenPhone
Update NetSuite records every time OpenPhone calls are completed
Maintain accurate customer records in real-time with this workflow. When a call is completed in OpenPhone, pertinent details are transferred directly to your NetSuite records, streamlining your system and enhancing your customer communication. This workflow simplifies the process and ensures precise data management, freeing you to focus on more critical tasks.
Maintain accurate customer records in real-time with this workflow. When a call is completed in OpenPhone, pertinent details are transferred directly to your NetSuite records, streamlining your system and enhancing your customer communication. This workflow simplifies the process and ensures precise data management, freeing you to focus on more critical tasks.
- When this happens...Incoming Call Completed
Triggers when an incoming call is completed. If the call is not picked up by you, the answeredAt field will be null. If the user leaves a voicemail, you will get the recording and a transcription on the same object.
- automatically do this!Update Record
Updates an existing record. Supports standard and custom records.
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