Motion.io + Slack

Send Slack messages for new helpdesk ticket submissions in Motion.io

Stay on top of customer support with this efficient workflow. When a ticket is submitted in Motion.io, a corresponding message is promptly sent out in your designated Slack channel. This automation boosts your team's vigilance, offering quicker responses and effective problem solving. Implement this integration to enhance productivity and optimize your customer support procedures.

Stay on top of customer support with this efficient workflow. When a ticket is submitted in Motion.io, a corresponding message is promptly sent out in your designated Slack channel. This automation boosts your team's vigilance, offering quicker responses and effective problem solving. Implement this integration to enhance productivity and optimize your customer support procedures.

  1. When this happens...
    Motion.ioMotion.io
    Helpdesk Ticket Submission

    Triggers when a client submits a helpdesk ticket

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

  • Motion.io triggers, actions, and search

    Client Added or Updated

    Triggers when a client in your client directory is added or updated.

    Trigger
    Instant
    Try It
    • FormRequired

    Trigger
    Instant
    Try It
  • Motion.io triggers, actions, and search

    Task Status Change

    Triggers when the status of a client task changes.

    Trigger
    Instant
    Try It
  • Motion.io triggers, actions, and search

    Helpdesk Ticket Submission

    Triggers when a client submits a helpdesk ticket

    Trigger
    Instant
    Try It
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motionio logo

About Motion.io

Motion.io is a client onboarding platform that helps you get what you need from clients to keep your projects moving.
Learn more

Related categories

  • Project Management
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

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