Livestorm + Customer.io + Slack Integrations

How to connect Livestorm + Customer.io + Slack

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Do even more with Livestorm + Customer.io + Slack

With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Livestorm, Customer.io, and Slack. And don’t forget that you can add more apps and actions to create complex workflows.

Supported triggers and actions

What does this mean?

- Filter by Event Title
Trigger
Instant
Try It
- Filter by Event Title
- Filter by Event
  Filter by a specific event. Use the "Event title" field above to narrow down the results listed in this field.
- Filter by Session
Trigger
Instant
Try It
- Filter by Event Title
- Filter by Event
  Filter by a specific event. Use the "Event title" field above to narrow down the results listed in this field.
- Include Participants
  by default participants are included all at once (Line Items)
Trigger
Instant
Try It
- Event titleRequired
  Enter a title for your event
- Event ownerRequired
  Select the host of your event. Only team members with the 'host' role can create events. Please check your list of team members along with their role here.
- Event statusRequired
  Should this event stay as a draft or should be published?
- Duplicate the settings of an existing event
  Optional. If you want to create a new event based on an existing event (which would as a template).
- Event slug
  Enter the event slug, which will be used in the event's URL (ex. app.livestorm.co/acme/my-slug). A slug should only contain letters, digits, or an hyphen. If the slug is already taken by another event, it will be incremented (my-slug-1).
- Event description
  Enter the HTML description of your event
- First session date
  When should the first session of this event be scheduled (optional)? We only accept the ISO-8601 date-time format (yyyy-mm-ddThh:mm:ssZ or yyyy-mm-dd hh:mm:ss). The timezone will be ignored and has to be provided in the field below.
- First session timezone
  Choose which timezone the first session must take place in.
- Shown in your company page?Required
- Speaking permissionsRequired
  Choose whether everyone can join the stage and speak at any time, or if only team members and guest speakers are allowed to join the stage.
- Recording enabled?Required
  Should this event be recorded?
- Recording public?Required
  Should the recording be accessible publicly to registrants after the event?
- Enable detailed registration page?Required
  Will be people be able to register using the detailed registration page?
- Enable light registration page?Required
  Will be people be able to register using the light registration page?
- Chat tab enabled?Required
  Should the chat be enabled for this event?
- Questions tab enabled?Required
  Should the questions tab be enabled for this event?
- Polls tab enabled?Required
  Should the polls tab be enabled for the event?
Action
Write
- Search for an event
  Narrow down the list of events below by searching for a particular event's title.
- Parent EventRequired
  Find the new session's parent event. Use the "Event title" field above to narrow down the results listed in this field.
- Session dateRequired
  When should the session be scheduled? We only accept the ISO-8601 date-time format (yyyy-mm-ddThh:mm:ssZ or yyyy-mm-dd hh:mm:ss). The timezone will be ignored and should instead be provided below.
- Session timezoneRequired
  Choose which timezone the session must take place on
Action
Write

- Registrant EmailRequired
  What's the email address of the person that needs to be removed from the event session?
- EventRequired
  Which event does the registrant need to be removed from?
- Session
  Which session does the user need to be removed from? If no session is chosen, the user will be removed from all the upcoming sessions of the above event.
Action
Write
- EventRequired
  Search for the event that needs to be updated
- Event title
- Event owner
  Select the host of your event. Only team members with the 'host' role can create events. Please check your list of team members along with their role here.
- Event status
- Event description
  Enter the HTML description of your event
- Shown in the company page?
- Speaking permissions
  Choose whether everyone can join the stage and speak at any time, or if only team members and guest speakers are allowed to join the stage.
- Recording enabled?
  Should this event be recorded?
- Recording public?
  Should the recording be accessible publicly to registrants after the event?
- Enable detailed registration page?
  Will be people be able to register using the detailed registration page?
- Enable light registration page?
  Will be people be able to register using the light registration page?
- Chat tab enabled?
  Should the chat be enabled for this event?
- Questions tab enabled?
  Should the questions tab be enabled for this event?
- Polls tab enabled?
  Should the polls tab be enabled for the event?
Action
Write

- EventRequired
  Retrieve a Session associated to an Event.
- Status
  e.g return the next "upcoming" session.
- Starting after
  e.g return the session starting after or at the exact date-time provided.
- Starting before
  e.g return the session starting before or at the exact date-time provided.
Action
Search
- Anonymous Event NameRequired
  The name of the anonymous event you want to track. Learn about anonymous events here.
- Anonymous IDRequired
  The unique id the event will be stored against. Learn more here.
- Anonymous Event Data
  Any related information you’d like to attach to this anonymous event.
Action
Write
- Trigger for Bot Messages?
  If no, only messages sent by users will trigger the Zap. If yes, messages sent by users and slackbots will trigger the Zap.
  Warning: Slackbots don't have profiles. If yes, don't depend on user profile information being present. Also, avoid Zap loops where Zaps trigger and post slackbot messages to the same channel!
Trigger
Instant
Try It
- ChannelRequired
  Only channels you are a member of will appear in this list. If you can't find your channel, click the Load More button or switch to the Custom tab and enter the channel's ID. Once live, the trigger will work even if you are not a member of the channel. Note: This trigger only supports attachment information for messages generated by bots. If you need to retrieve attachment information from non-bots, see this help document.
- Trigger for Bot Messages?
  If no, only messages sent by users will trigger the Zap. If yes, messages sent by users and slackbots will trigger the Zap.
  Warning: Slackbots don't have profiles. If yes, don't depend on user profile information being present. Also, avoid Zap loops where Zaps trigger and post slackbot messages to the same channel!
Trigger
Instant
Try It
- Channel
  Only channels you are a member of will appear in this list. If you can't find your channel, click the Load More button or switch to the Custom tab and enter the channel's ID. Once live, the trigger will work even if you are not a member of the channel.
- User Name
  Trigger on files created by a single user.
- Shared
  Trigger when files are shared with you. Please note that this will trigger on created files as well.
Trigger
Instant
Try It
- ChannelRequired
  Only channels you are a member of will appear in this list. If you can't find your channel, click the Load More button or switch to the Custom tab and enter the channel's ID. Once live, the trigger will work even if you are not a member of the channel.
- Trigger for Bot Messages?
  If no, only messages sent by users will trigger the Zap. If yes, messages sent by users and slackbots will trigger the Zap.
  Warning: Slackbots don't have profiles. If yes, don't depend on user profile information being present. Also, avoid Zap loops where Zaps trigger and post slackbot messages to the same channel!
Trigger
Instant
Try It
- Reaction
  Only triggers when this reaction is added to a message. Use the dropdown to select one of your team's custom emoji or select Use a Custom Value and enter the name of a standard emoji. Use this cheat sheet for reference and be sure not to include the colons. Note that you cannot use an emoji's alias in this field.
- Channel
  Only triggers on reactions added on messages in this public channel. Only channels you are a member of will appear in this list. If you can't find your channel, click the Load More button or switch to the Custom tab and enter the channel's ID. Once live, the trigger will work even if you are not a member of the channel.
- User
  Only triggers on reactions added by this user.
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- ChannelRequired
- UsersRequired
Action
Write
- Send Multi Message
  Toggle to send to multiple users.
- Message TextRequired
  Specify text of the message to send. Check out the formatting help doc for advanced options.
- Send as a bot?
  If you choose no, this message will appear to come from you. Direct messages are always sent by bots.
- Bot Name
  Specify the bot name which appears as a bold username above the message inside Slack. Defaults to Zapier. When using Schedule At, this field will be ignored by slack.
- Bot Icon
  Either an image url or an emoji available to your team (surrounded by :). For example, https://site.com/icon_256.png or :robot_face:. When using Schedule At, this field will be ignored by slack.
- Include a link to this Zap?
  If you choose yes, a link to this Zap will be added to the end of the message, making it easy for you and your team to edit the Zap with one click.
- Attach Image by URL
  If specified, this will upload the given image URL to Slack and attach it to the message separately.
- Auto-Expand Links?
  Should Slack try to automatically expand links in this message? For example: turn a YouTube link into a playable widget.
- Link Usernames and Channel Names?
  If no, any usernames and channels mentioned won't be linked (or mentioned). Also affects @channel and @group. Unfortunately, @here notifications cannot be sent by Zapier.
- Schedule At
  Schedule the message to be posted later. Cannot be more than 120 days in the future. If you do schedule a message, rather than post it immediately, this Zap step will not return a ts or permalink field. This option does not support Bot Name and Bot Icon customization and will default to Zapier as bot name and icon.
Action
Write
- ChannelRequired
  Only channels you are a member of will appear in this list. If you can't find your channel, click the Load More button or switch to the Custom tab and enter the channel's ID. Once live, the trigger will work even if you are not a member of the channel.
- Message TextRequired
  Specify text of the message to send. Check out the formatting help doc for advanced options.
- Send as a bot?
  If you choose no, this message will appear to come from you. Direct messages are always sent by bots.
- Bot Name
  Specify the bot name which appears as a bold username above the message inside Slack. Defaults to Zapier. When using Schedule At, this field will be ignored by slack.
- Bot Icon
  Either an image url or an emoji available to your team (surrounded by :). For example, https://site.com/icon_256.png or :robot_face:. When using Schedule At, this field will be ignored by slack.
- Include a link to this Zap?
  If you choose yes, a link to this Zap will be added to the end of the message, making it easy for you and your team to edit the Zap with one click.
- Attach Image by URL
  If specified, this will upload the given image URL to Slack and attach it to the message separately.
- Auto-Expand Links?
  Should Slack try to automatically expand links in this message? For example: turn a YouTube link into a playable widget.
- Link Usernames and Channel Names?
  If no, any usernames and channels mentioned won't be linked (or mentioned). Also affects @channel and @group. Unfortunately, @here notifications cannot be sent by Zapier.
- Schedule At
  Schedule the message to be posted later. Cannot be more than 120 days in the future. If you do schedule a message, rather than post it immediately, this Zap step will not return a ts or permalink field. This option does not support Bot Name and Bot Icon customization and will default to Zapier as bot name and icon.
- File
  Include a file to send along with your message. NOTE: Bot names/icons cannot be customized when sending a File.
- Thread
  If you want this to be part of a thread, you'll need the timestamp (Ts) of the parent message. For example: 1345232312616.1231232.
  If you get the message from a trigger, select "use a custom value" from the dropdown and connect accordingly by selecting the Ts field.
  Otherwise, add a search step and fetch the message you want.
- Broadcast To Channel?
  If true, posts in the thread and channel. See here for more info. Ignored unless the message is part of a thread.
Action
Write
- First Name
  Fields left blank will be ignored.
- Last Name
  Fields left blank will be ignored.
- Title
  Fields left blank will be ignored.
- Email
  Changing a user's email address will send an email to both the old and new addresses, and also post a slackbot to the user informing them of the change.
- User
  Update selected values on this user's profile. This argument may only be specified by team admins on paid teams. Defaults to your status, when blank.
Action
Write
- Raw Request User Info
  Note: Zapier's Slack app supports a limited set of OAuth scopes/permissions, thus many of Slack's API endpoints aren't currently feasible.
- Api Docs Info
  API docs for Slack are located here https://api.slack.com/methods
- HTTP MethodRequired
- URLRequired
  Requests can only be made to domains associated by this application.
- Query String Parameters
  These params will be URL-encoded and appended to the URL when making the request.
- Headers
  Authentication headers are included automatically
- Additional Request Headers
  Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
- Body
  Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, {"foo": "bar"} is perfectly valid.
Action
Write
- EmailRequired
  Search is case-insensitive
- Return Raw Results?
  For most responses, we prettify the result we get from Slack. If we're missing a field you're expecting, set this to true
Action
Search
- Full NameRequired
  We search the normalized name, so don't worry about accents
- Return Raw Results?
  For most responses, we prettify the result we get from Slack. If we're missing a field you're expecting, set this to true
Action
Search

- Filter by Event Title
- Filter by Event
  Filter by a specific event. Use the "Event title" field above to narrow down the results listed in this field.
- Filter by Session
Trigger
Instant
Try It
- Filter by Event Title
- Filter by Event
  Filter by a specific event. Use the "Event title" field above to narrow down the results listed in this field.
- Filter by Session
Trigger
Instant
Try It
- Filter by Event Title
- Filter by Event
  Can't find your Event? Check the related FAQ
Trigger
Instant
Try It
- Filter by Event Title
  Narrow down the list of events below by searching for a particular event's title.
- EventRequired
- SessionRequired
Action
Write
- EventRequired
  Choose the event to remove. Warning: The event will be removed along with all its sessions. Use with caution.
Action
Write
- EventRequired
  What's the parent event of the session to remove?
- SessionRequired
  Which session should be canceled?
Action
Write
- Filter by Event Title
  Narrow down the list of events below by searching for a particular event's title.
- Event
  Which event does the session to update belong to?
- SessionRequired
  Which session should be rescheduled?
- Session dateRequired
  When should the session be scheduled? We only accept the ISO-8601 date-time format (yyyy-mm-ddThh:mm:ssZ or yyyy-mm-dd hh:mm:ss). The timezone will be ignored and should instead be provided below.
- Session timezoneRequired
  Choose which timezone the session must take place on
Action
Write
- IdRequired
  A unique identifier for the person. This is usually the user id generated when an account is created with your product or service. If such an id doesn't exist, set this to an email address, instead.
- Email Address
  The person's email address. This field is optional, but recommended when creating a new person in your Customer.io account.
- Attributes
  Add any attributes which would be useful. e.g. Name: John Doe.
Action
Write
- IdRequired
  A unique identifier for the person. This is usually the user id generated when an account is created with your product or service. If such an id doesn't exist, set this to an email address, instead.
- Event NameRequired
  The name of the event you want to track.
- Event Data
  Any related information you’d like to attach to this event.
Action
Write
New Channel
Triggers whenever a new #channel is created.
Trigger
Instant
Try It
- Include Alias
  Choose yes to trigger when someone creates a new name for an existing emoji.
Trigger
Instant
Try It
- User Name
  Linked mentions of this user will trigger the zap. Make sure to specify a value for one or both of username or a highlight word. Specifying both a username and a highlight word means that both the linked username and word need to be included in a message to trigger the zap.
- Highlight Word
  Mentions of this word will trigger the zap. Case insensitive. Make sure to specify a value for one or both of username or a highlight word. Specifying both a username and a highlight word means that both the linked username and word need to be included in a message to trigger the zap.
- Trigger for Bot Messages?
  If no, only messages sent by users will trigger the Zap. If yes, messages sent by users and slackbots will trigger the Zap.
  Warning: Slackbots don't have profiles. If yes, don't depend on user profile information being present. Also, avoid Zap loops where Zaps trigger and post slackbot messages to the same channel!
Trigger
Instant
Try It
New Pushed Message
Triggers when you click the "Push to Zapier" button from a message in Slack.
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- TextRequired
  The actual reminder text that should be sent to yourself or a user. To include URLs, Slack uses this syntax.
- Remind when?Required
  Slack parses natural language like "in 15 minutes" or "every Thursday". Times are relative to when the Zap actually runs.
- Remind who?
  Pick a user to remind. If you pick no one, you will be reminded.
Action
Write
- ChannelRequired
  Only channels you are a member of will appear in this list. If you can't find your channel, click the Load More button or switch to the Custom tab and enter the channel's ID. Once live, the trigger will work even if you are not a member of the channel.
- Message TextRequired
  Specify text of the message to send. Check out the formatting help doc for advanced options.
- Send as a bot?
  If you choose no, this message will appear to come from you. Direct messages are always sent by bots.
- Bot Name
  Specify the bot name which appears as a bold username above the message inside Slack. Defaults to Zapier. When using Schedule At, this field will be ignored by slack.
- Bot Icon
  Either an image url or an emoji available to your team (surrounded by :). For example, https://site.com/icon_256.png or :robot_face:. When using Schedule At, this field will be ignored by slack.
- Include a link to this Zap?
  If you choose yes, a link to this Zap will be added to the end of the message, making it easy for you and your team to edit the Zap with one click.
- Attach Image by URL
  If specified, this will upload the given image URL to Slack and attach it to the message separately.
- Auto-Expand Links?
  Should Slack try to automatically expand links in this message? For example: turn a YouTube link into a playable widget.
- Link Usernames and Channel Names?
  If no, any usernames and channels mentioned won't be linked (or mentioned). Also affects @channel and @group. Unfortunately, @here notifications cannot be sent by Zapier.
- Schedule At
  Schedule the message to be posted later. Cannot be more than 120 days in the future. If you do schedule a message, rather than post it immediately, this Zap step will not return a ts or permalink field. This option does not support Bot Name and Bot Icon customization and will default to Zapier as bot name and icon.
- File
  Include a file to send along with your message. NOTE: Bot names/icons cannot be customized when sending a File.
- Thread
  If you want this to be part of a thread, you'll need the timestamp (Ts) of the parent message. For example: 1345232312616.1231232.
  If you get the message from a trigger, select "use a custom value" from the dropdown and connect accordingly by selecting the Ts field.
  Otherwise, add a search step and fetch the message you want.
- Broadcast To Channel?
  If true, posts in the thread and channel. See here for more info. Ignored unless the message is part of a thread.
Action
Write
- Channel NameRequired
  Name for the channel to be created. Channel names are normalized by converting to lowercase, replacing any non-allowed characters with hyphens or underscore, and truncating to 80 characters.
Action
Write
- ChannelRequired
- TopicRequired
  Slack will auto-link @names and #channels where applicable.
Action
Write
- Status Text
  Leave empty to clear.
- Status Emoji
  Use any emoji that's available in your Slack team, with leading and trailing :.
  If emoji is blank when text isn't, :speech_balloon: is used by default. If both text and emoji are empty, your status will be cleared.
- Expiration Time
  Provide a specific date & time for this status to expire. Statuses will not expire by default.
  You can also specify a duration for this status by entering in a value like in 60 minutes, for example. Check out other ways you can use this field here.
Action
Write
- Search QueryRequired
  Search query to use for finding matching messages. See the Slack Search Documentation for more information on constructing a query.
- Sort By
  Sort messages by their match strength or by their date. Default is score.
- Sort Direction
  Sort matching messages in ascending or descending order. Default is descending.
Action
Search
- IDRequired
  Search is case-insensitive
- Return Raw Results?
  For most responses, we prettify the result we get from Slack. If we're missing a field you're expecting, set this to true
Action
Search
- UsernameRequired
  The leading @ is optional
- Return Raw Results?
  For most responses, we prettify the result we get from Slack. If we're missing a field you're expecting, set this to true
Action
Search

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How Livestorm + Customer.io + Slack Integrations Work

Step 1: Authenticate Livestorm, Customer.io, and Slack.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Livestorm + Customer.io + Slack

About Livestorm

Livestorm is an end-to-end engagement platform that enables you to connect, engage, and capture actionable insights in one place.

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About Customer.io

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn more

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Livestorm + Customer.io + Slack Integrations

How to connect Livestorm + Customer.io + Slack

Do even more with Livestorm + Customer.io + Slack

Event Published

Filter by Event Title

Registrant Attended

Filter by Event Title

Filter by Event

Filter by Session

Session Ended

Filter by Event Title

Filter by Event

Include Participants

Create Event

Event titleRequired

Event ownerRequired

Event statusRequired

Duplicate the settings of an existing event

Event slug

Event description

First session date

First session timezone

Shown in your company page?Required

Speaking permissionsRequired

Recording enabled?Required

Recording public?Required

Enable detailed registration page?Required

Enable light registration page?Required

Chat tab enabled?Required

Questions tab enabled?Required

Polls tab enabled?Required

Create Session

Search for an event

Parent EventRequired

Session dateRequired

Session timezoneRequired

Remove Registrant

Registrant EmailRequired

EventRequired

Session

Update Event

EventRequired

Event title

Event owner

Event status

Event description

Shown in the company page?

Speaking permissions

Recording enabled?

Recording public?

Enable detailed registration page?

Enable light registration page?

Chat tab enabled?

Questions tab enabled?

Polls tab enabled?

Find Session

EventRequired

Status

Starting after

Starting before

Create Anonymous Event

Anonymous Event NameRequired

Anonymous IDRequired

Anonymous Event Data

New Public Message Posted Anywhere

Trigger for Bot Messages?

New Message Posted to Channel

ChannelRequired

Trigger for Bot Messages?

New File

Channel

User Name

Shared

New Message Posted to Private Channel

ChannelRequired

Trigger for Bot Messages?

New Reaction Added

Reaction

Channel

User