Kustomer + Simplesat
Add notes to conversations in Kustomer when new feedback is received in Simplesat
Activate this Zap to automatically add notes to an existing Kustomer conversation when new feedback is received under that conversation id in Simplesat. This way you can have visibility into your survey responses without needing to leave Kustomer.
Activate this Zap to automatically add notes to an existing Kustomer conversation when new feedback is received under that conversation id in Simplesat. This way you can have visibility into your survey responses without needing to leave Kustomer.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this!Create Notes
Creates a Note
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
Conversation Created
Triggers when a new conversation is created.
Try It
About Kustomer
Kustomer is a powerful omnichannel customer service solution.
Related categories
About Simplesat
Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
