Jira Software Cloud + Tidio

Create new issues in Jira Software Cloud when contacts are sent from bot in Tidio

When a new contact message is received in Tidio, it immediately creates an issue in JIRA Software Cloud. This efficient workflow ensures that each customer query received through Tidio is thoroughly tracked and resolved on JIRA without any manual intervention. By automatically transforming contact messages into actionable tasks, it streamlines communication processes and improves response time, enhancing customer experience.

When a new contact message is received in Tidio, it immediately creates an issue in JIRA Software Cloud. This efficient workflow ensures that each customer query received through Tidio is thoroughly tracked and resolved on JIRA without any manual intervention. By automatically transforming contact messages into actionable tasks, it streamlines communication processes and improves response time, enhancing customer experience.

  1. When this happens...
    TidioTidio
    Contact Sent From Bot

    Triggers when a contact is sent from the chosen node in your bot.

    TriggerInstant
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

    • IssueRequired

    • CommentRequired

    Action
    Write
    • IssueRequired

    • User

    Action
    Write
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jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories

  • Project Management
tidio logo
tidio logo

About Tidio

Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
Learn more

Related categories

  • Customer Support