Gorgias + Quo
Create Gorgias tickets from completed Quo calls
Handle your customer service calls more efficiently with this seamless workflow. Once a call is completed in Quo, a ticket gets instantly created in Gorgias, allowing for efficient follow-ups and thorough record keeping. This automation aids in ensuring each customer inquiry is attended to, enhancing your service delivery while saving you time for other tasks.
Handle your customer service calls more efficiently with this seamless workflow. Once a call is completed in Quo, a ticket gets instantly created in Gorgias, allowing for efficient follow-ups and thorough record keeping. This automation aids in ensuring each customer inquiry is attended to, enhancing your service delivery while saving you time for other tasks.
- When this happens...Incoming Call Completed
Triggers when an incoming call is completed. If the call is not picked up by you, the answeredAt field will be null. If the user leaves a voicemail, you will get the recording and a transcription on the same object.
- automatically do this!Create Ticket
Creates a ticket
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Select Phone NumbersRequired
Try ItPhone NumbersRequired
Try ItSelect Phone NumbersRequired
Try ItFromRequired
ToRequired
MessageRequired
Mark conversation as done
Select Phone NumbersRequired
Try ItPhone NumbersRequired
Try ItID
First Name
Last Name
Company
Job Title
Phone Numbers
Email Addresses
Share With
StatusRequired
SubjectRequired
Tags
External ID
ChannelRequired
Source typeRequired
From Name
From AddressRequired
To Name
To AddressRequired
Body (HTML)
Body (text)
Message ID
External ID
Created at
ViaRequired