Knowing a prospect has taken a specific action in your sales funnel can be incredibly useful, as well a good trigger for a follow-up.

Using personalized images used throughout your sales funnel, you can trigger adding a tag against a prospect, when they view certain high intent content.

For example you might sell red widgets. You might have a blog post about 'leaking red widgets', when a lead in your funnel starts to read this blog post, adding a tag in Customerly assigned to the sales team, gives a great opportunity to reach out and have a hot topic to address and add value to the prospect.