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ConnectWise Manage + Notion

Create Notion database items from new or updated tickets in ConnectWise Manage

Stay on top of your customer service by letting this workflow handle the task of managing your ConnectWise Manage tickets in your Notion database. Every time there's a new or updated ticket in ConnectWise Manage, the workflow springs into action creating a new database item in Notion. This not only keeps your Notion database up-to-date but also leaves you more time to focus on your customer's issues. Streamline your process and keep your team in sync with customer needs effortlessly.

Stay on top of your customer service by letting this workflow handle the task of managing your ConnectWise Manage tickets in your Notion database. Every time there's a new or updated ticket in ConnectWise Manage, the workflow springs into action creating a new database item in Notion. This not only keeps your Notion database up-to-date but also leaves you more time to focus on your customer's issues. Streamline your process and keep your team in sync with customer needs effortlessly.

  1. When this happens...
    ConnectWise ManageConnectWise Manage
    New/Updated Ticket

    Triggers when a service ticket is created and/or updated.

    TriggerInstant
  2. automatically do this!
    NotionNotion
    Create Database Item

    Creates an item in a database.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • New, Updated or Both

    • Company Filter

    • Contact Type Filter

    • Specific Contact Filter

    Trigger
    Instant
    Try It
    • New, Updated or Both

    • Service Board Filter

    • Specific Service Ticket Filter

    • Project Filter

    Trigger
    Instant
    Try It
    • Company NameRequired

    • IdentifierRequired

    • TypeRequired

    • StatusRequired

    • Site NameRequired

    • Address 1

    • Address 2

    • City

    • State

    • Zip Code

    • Country Name

    • Phone Number

    • Website

    • Market

    • Source

    • Number of Employees

    • Territory

    Action
    Write
    • SummaryRequired

    • CompanyRequired

    • Record TypeRequired

    • Priority

    Action
    Write
    • New, Updated or Both

    • Board Filter

    • Project Filter

    Trigger
    Instant
    Try It
    • First NameRequired

    • Last NameRequired

    • Title

    • Email

    • Default Email

    • Phone Number

    • Default Phone

    • Phone Type

    • Type

    • Company

    • Primary Contact

    • Relationship

    • Department

    • Address 1

    • Address 2

    • City

    • State

    • Zip Code

    • Country Name

    Action
    Write
    • Ticket TypeRequired

    • TextRequired

    • Detail Description

    • Internal Analysis

    • Resolution

    Action
    Write
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About ConnectWise Manage

ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.
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Related categories

  • CRM (Customer Relationship Management)

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