Chatter
When this happens...
ChatterNew Post in Feed
Then do this...
SalesforceCreate Case

Look to improve your customer service pipeline? Try this time-saving Zap to streamline the connection between Chatter and Salesforce: once you set it up, a new case will be made on Salesforce for every new Chatter post, laying the groundwork for you to seamlessly transition from discussion into dealing with your key customer issues.

How It Works

  1. A new post is made on Chatter
  2. Zapier automatically creates a case on Salesforce

What You Need

  • Chatter account
  • Salesforce account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Chatter + Salesforce and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Post about Topic

Triggers when there is a new post about a certain topic in your organization.

New Post in Feed

Create a new post in your Chatter feed.

New Post in Feed

Triggers when any new post occurs in your Chatter Feed.

Create Lead

Create a new lead.

New Lead

Triggers when a new lead is created.

Add a Lead to a Campaign

Add a lead to a campaign.

New Custom Object

Triggers when a new custom object (of the type you choose) is created.

Create Custom Object

Create a new custom object (of the type you choose).

New Contact

Triggers when a new contact is created.

Add a Contact to a Campaign

Add a contact to a campaign.

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Chatter makes business processes social. Collaborate in real time, in context, from anywhere.

Learn More

Salesforce is a leading enterprise customer relationship manager (CRM) application.

See Salesforce Integrations