Chatter + Salesforce
Create Salesforce cases from new Chatter posts
Look to improve your customer service pipeline? Try this time-saving Zap to streamline the connection between Chatter and Salesforce. Once you set it up, a new case will be made on Salesforce for every new Chatter post, laying the groundwork for you to seamlessly transition from discussion into dealing with your key customer issues.
Look to improve your customer service pipeline? Try this time-saving Zap to streamline the connection between Chatter and Salesforce. Once you set it up, a new case will be made on Salesforce for every new Chatter post, laying the groundwork for you to seamlessly transition from discussion into dealing with your key customer issues.
- When this happens...New Post in Feed
Triggers when any new post occurs in your Chatter Feed.
- automatically do this!Create Record
Creates a new record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
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