Acronis Cyber Protect Cloud + Halo Service Solutions
Create tickets in Halo Service Solutions for new or updated alerts in Acronis Cyber Protect Cloud
Enhance your digital security with this practical workflow. On detection of new or updated alerts in Acronis Cyber Protect Cloud, an immediate ticket creation happens in Halo Service Solutions. This process alleviates the need of manual data entry, allowing more time for other crucial tasks. It streamlines your IT operations and guarantees quick response to every security alert, thus offering a seamless solution for your online safety needs.
Enhance your digital security with this practical workflow. On detection of new or updated alerts in Acronis Cyber Protect Cloud, an immediate ticket creation happens in Halo Service Solutions. This process alleviates the need of manual data entry, allowing more time for other crucial tasks. It streamlines your IT operations and guarantees quick response to every security alert, thus offering a seamless solution for your online safety needs.
- When this happens...New/Updated Alert
Triggers when a new Alert is created or an existing alert is updated.
- automatically do this!Create Ticket
Creates a new Ticket in Halo.
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Customer name
Severity
Device name
Alert Type
Retrieve time interval
Try ItCustomer name
Try ItCustomer Tenant NameRequired
User LoginRequired
First Name
Last Name
E-mail AddressRequired
Company Administrator Role
Customer nameRequired
Offering ItemRequired
Quota
Storage infra Name
New Customer Tenant Created
Triggers when a new Customer tenant is created.
Try ItTenant NameRequired
Tenant Mode
2FA
Enhanced Security
E-mail AddressRequired
First Name
Last Name
Language
User Login
Alert IdRequired
Customer Tenant NameRequired