Acronis Cyber Protect Cloud + Halo Service Solutions

Acronis Cyber Protect Cloud + Halo Service Solutions integrations

Create tickets in Halo Service Solutions for new or updated alerts in Acronis Cyber Protect Cloud

Enhance your digital security with this practical workflow. On detection of new or updated alerts in Acronis Cyber Protect Cloud, an immediate ticket creation happens in Halo Service Solutions. This process alleviates the need of manual data entry, allowing more time for other crucial tasks. It streamlines your IT operations and guarantees quick response to every security alert, thus offering a seamless solution for your online safety needs.

When this happens...
New/Updated AlertTriggers when a new Alert is created or an existing alert is updated.
TriggerPolling
automatically do this!
Create TicketCreates a new Ticket in Halo.
ActionWrite

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More things you can do with Acronis Cyber Protect Cloud and Halo Service Solutions

Discover other triggers and actions you can use with Acronis Cyber Protect Cloud and Halo Service Solutions

- Customer name
- Severity
- Device name
- Alert Type
- Retrieve time interval
Trigger
Polling
Try It
- Customer name
Trigger
Polling
Try It
- Customer Tenant Name
  Required
- User Login
  Required
- First Name
- Last Name
- E-mail Address
  Required
- Company Administrator Role
Action
Write
- Customer name
  Required
- Offering Item
  Required
- Quota
- Storage infra Name
Action
Write
- Customer tenant name
  Required
Action
Write

- Description
  Required
- Customer
- Site
- End User
- Ticket Type
- Status
- Service Level Agreement
- Priority
- Team
- Agent
Trigger
Instant
Try It
- Name
  Required
- Top Level
- Important Customer
- Site Name
- Phone Number
- Address Line 1
- Address Line 2
- Address Line 3
- Address Line 4
- Postcode
- Contact Name
- Contact Email Address
Action
Write

- Email Address
  Required
- Ticket Type
  Required
- Summary
- Details
- Priority
Action
Write

New Customer Tenant Created
Triggers when a new Customer tenant is created.
Trigger
Polling
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- Tenant Name
  Required
- Tenant Mode
- 2FA
- Enhanced Security
- E-mail Address
  Required
- First Name
- Last Name
- Language
- User Login
Action
Write
- Alert Id
  Required
Action
Write
- Customer Tenant Name
  Required
Action
Write
- Customer name
  Required
Action
Write
- Description
  Required
- Customer
- Site
- End-User
- Ticket Type
- Status
- Service Level Agreement
- Priority
- Team
- Agent
Trigger
Instant
Try It
- Name
  Required
- Customer Name
  Required
- Main Site
  Required
- Phone Number
- Address Line 1
- Address Line 2
- Address Line 3
- Address Line 4
- Postcode
- Contact Name
- Contact Email Address
Action
Write
- Name
  Required
- Customer Name
  Required
- Site Name
  Required
- Email Address
- Network Login
- Work Phone Number
- Mobile Phone Number
Action
Write

About Acronis Cyber Protect Cloud

MSPs across the globe use Acronis Cyber Protect Cloud to actively protect their customers and departments against the most prevalent cyber threats.

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Related categories

Security & Identity Tools

About Halo Service Solutions

Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.

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Related categories

Project Management