Create integrations between Kanban Tool and Kayako to automate any workflow

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.

A trigger is where automation begins

A trigger is an event that starts your Zap. Say you want to receive an email every time someone fills in a Facebook form—the trigger would be "new Facebook lead.

A trigger is the event that kicks off your automated workflow.

Now it's time for action

An action is the event an automation performs after it is triggered. Say you want to send a Slack message any time you receive a Facebook lead—the action would be "send a Slack message.

An action is the event that your automated workflow performs when triggered.

And that's it! You've just created a Zap.

A Zap is an automated workflow—consisting of a trigger and one or more actions—that connects your apps.

Triggers and actions are the main components of every automated workflow.

Connect Kanban Tool and Kayako to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Connect your tools and unlock the power of automation

With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Board
  Required
- Swimlane
- Workflow stage
- Activity type
Trigger
Scheduled
Try It
- Board
  Required
Trigger
Scheduled
Try It
- Board
  Required
- Task
  Required
Trigger
Scheduled
Try It
- Board
  Required
Trigger
Scheduled
Try It
- Board
  Required
Trigger
Scheduled
Try It

- Board
  Required
- Swimlane
- Workflow stage
Trigger
Scheduled
Try It
- Board
  Required
- Task
  Required
Action
Write

- Board
  Required
- Task
  Required
- Name
  Required
- Assigned User
Action
Write
- Name
  Required
- Board
  Required
- Swimlane
- Workflow stage
- Card type
- Assigned User
Action
Write
- Board
  Required
- Task
  Required
Action
Write
- Board
  Required
- Task
  Required
- Checklist item
  Required
- Name
  Required
- Assigned User
- Is completed
Action
Write
- Board
  Required
- Query
- Name
  Required
- Workflow stage
- Swimlane
Action
Search
- Board
  Required
- Query
- Name
  Required
- Workflow stage
- Swimlane
- Swimlane
- Workflow stage
- Card type
- Assigned User
Action
Search or write
New Organization
Triggers when a new organization is created.
Trigger
Instant
Try It
New Reply
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Trigger
Instant
Try It
Tag Added to Organization
Triggers when a tag is added to an organization in Kayako.
Trigger
Instant
Try It
- Conversation
  Required
- Private Note Contents
  Required
Action
Write
- Organization
  Required
- Tags
  Required
Action
Write
- Requester
  Required
- Mailbox
  Required
- Conversation Subject
  Required
- Private Note Contents
  Required
- Assigned Team
  Required
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
  Required
Action
Write
- Event
  Required
- Email
  Required
- Title
  Required
- Body
- Properties
- Priority
- Url
- Icon URL
- Triggered At
Action
Write
- Organization
  Required
- Full Name
  Required
- Email
  Required
- Role
  Required
- Teams
- Language
Action
Write
- Organization
  Required
- Email Domains
- Name
  Required
- Tags
  Required
Action
Write
- Query
Action
Search
- Query
Action
Search
- Query
- Requester
  Required
- Conversation Subject
  Required
- Private Note Contents
  Required
- Assigned Team
  Required
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
  Required
Action
Search or write
- Query
- Organization
  Required
- Full Name
  Required
- Email
  Required
- Role
  Required
- Teams
- Language
Action
Search or write

New Board
Triggers when a new board is created.
Trigger
Scheduled
Try It
- Board
  Required
Trigger
Scheduled
Try It
- Board
  Required
- Swimlane
- Workflow stage
Trigger
Scheduled
Try It
- Board
  Required
- Swimlane
- Workflow stage
- Card type
Trigger
Scheduled
Try It
- Board
  Required
- Swimlane
- Workflow stage
Trigger
Scheduled
Try It
- Board
  Required
- Swimlane
- Workflow stage
Trigger
Scheduled
Try It
- Board
  Required
- Task
  Required
- Checklist item
  Required
Action
Write
- Board
  Required
- Task
  Required
- Comment content
  Required
Action
Write
- Board
  Required
- Task
  Required
- Checklist item
  Required
Action
Write
- Board
  Required
- Task
  Required
- Direction
- Swimlane
- Workflow stage
Action
Write
- Name
  Required
- Board
  Required
- Task
  Required
- Card type
- Assigned User
Action
Write
- Board
  Required
- Task
  Required
Action
Search
New Conversation
Triggers whenever a new conversation is created.
Trigger
Instant
Try It
New User
Triggers when a new user account is created.
Trigger
Instant
Try It
Tag Added to Conversation
Triggers when a tag is added to a conversation.
Trigger
Instant
Try It
Tag Added to User
Triggers when a tag is added to a user.
Trigger
Instant
Try It
- Conversation
  Required
- Tags
  Required
Action
Write
- User
  Required
- Tags
  Required
Action
Write
- Requester
  Required
- Conversation Subject
  Required
- Private Note Contents
  Required
- Assigned Team
  Required
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
  Required
Action
Write
- Name
  Required
- Tags
  Required
- Email Domains
Action
Write
- Conversation
  Required
- Requester
  Required
- Assigned Team
  Required
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Conversation Subject
  Required
Action
Write
- User
  Required
- Tags
  Required
- Full Name
  Required
- Role
  Required
- Organization
  Required
- Teams
- Language
Action
Write
- Query
Action
Search
- Query
Action
Search
- Query
- Name
  Required
- Tags
  Required
- Email Domains
Action
Search or write

About Kanban Tool

Kanban Tool is a smart visual project management application with real-time collaboration that allows teams to get work done faster. Kanban Tool helps companies visualize workflow, analyze and improve business processes and reduce waste.

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