Start new records in NetSuite when chats begin in tawk.to
Streamline your customer service and record-keeping tasks with this workflow. When a new chat starts in tawk.to, it triggers the creation of a new record in NetSuite. This ensures every interaction is tracked for better customer support and your databases remain up-to-date without manual input. Save time and maintain a seamless workflow between your customer support and record management systems.
Streamline your customer service and record-keeping tasks with this workflow. When a new chat starts in tawk.to, it triggers the creation of a new record in NetSuite. This ensures every interaction is tracked for better customer support and your databases remain up-to-date without manual input. Save time and maintain a seamless workflow between your customer support and record management systems.
- When this happens...New Chat Started
Triggers when the first message in a chat is sent by a visitor or agent.
- automatically do this!Create Record
Creates a new record. Supports standard and custom records.
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