NetSuite + tawk.to

Create new NetSuite records when tawk.to chats end

When a chat ends on tawk.to, keep track of all your valuable customer communications by instantly creating a record in NetSuite. This workflow seamlessly links your customer support interactions in tawk.to with your business management in NetSuite, saving you time, reducing manual data entry, and ensuring consistency across platforms. Enhance your customer relationship management process with this streamlined automation.

When a chat ends on tawk.to, keep track of all your valuable customer communications by instantly creating a record in NetSuite. This workflow seamlessly links your customer support interactions in tawk.to with your business management in NetSuite, saving you time, reducing manual data entry, and ensuring consistency across platforms. Enhance your customer relationship management process with this streamlined automation.

  1. When this happens...
    tawk.totawk.to
    Chat Ended

    Triggers when a chat ends. Usually after 90-150 seconds of inactivity.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Create Record

    Creates a new record. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

    • PropertyRequired

    Trigger
    Instant
    Try It
    • PropertyRequired

    Trigger
    Instant
    Try It
    • Standard or Custom Record Type?Required

    • Select a Saved SearchRequired

    Trigger
    Polling
    Try It
    • Record TypeRequired

    • RecordRequired

    • File to attachRequired

    Action
    Write
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About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
Learn more

Related categories

  • CRM (Customer Relationship Management)
tawk-to logo
tawk-to logo

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn more

Related categories

  • Customer Support