Microsoft Outlook + Zoho Desk

Send emails in Microsoft Outlook for every new ticket in Zoho Desk

Stay updated on your customer support tickets quickly and efficiently. With this workflow, as soon as a new ticket arrives in Zoho Desk, an email is sent through Microsoft Outlook. This not only allows for swift responses but also greatly contributes to customer satisfaction. Demonstrating proactive support and ensuring every ticket is acknowledged, this process maintains steady communication, eliminating the need for manual supervision of Zoho Desk.

Stay updated on your customer support tickets quickly and efficiently. With this workflow, as soon as a new ticket arrives in Zoho Desk, an email is sent through Microsoft Outlook. This not only allows for swift responses but also greatly contributes to customer satisfaction. Demonstrating proactive support and ensuring every ticket is acknowledged, this process maintains steady communication, eliminating the need for manual supervision of Zoho Desk.

  1. When this happens...
    Zoho DeskZoho Desk
    New Ticket

    Triggers when a new ticket is created.

    TriggerInstant
  2. automatically do this!
    Microsoft OutlookMicrosoft Outlook
    Send Email

    Send an email from your Outlook account.

    ActionWrite
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Supported triggers and actions

    • OrganizationRequired

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    Instant
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    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    • DepartmentRequired

    • StatusRequired

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    Instant
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microsoft-outlook logo
microsoft-outlook logo

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Learn more

Related categories

  • Calendar
  • Email
  • Microsoft

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zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho