Microsoft Outlook + Zoho Desk

Create events in Microsoft Outlook for new tickets in Zoho Desk

Stay on top of your customer service tasks and maintain an organized calendar with this efficient workflow. Whenever a new ticket is generated in Zoho Desk, a corresponding event is instantly added to your Microsoft Outlook calendar. This facilitates a smooth integration between your customer service responsibilities and personal schedule, ensuring that crucial customer requests never go unnoticed.

Stay on top of your customer service tasks and maintain an organized calendar with this efficient workflow. Whenever a new ticket is generated in Zoho Desk, a corresponding event is instantly added to your Microsoft Outlook calendar. This facilitates a smooth integration between your customer service responsibilities and personal schedule, ensuring that crucial customer requests never go unnoticed.

  1. When this happens...
    Zoho DeskZoho Desk
    New Ticket

    Triggers when a new ticket is created.

    TriggerInstant
  2. automatically do this!
    Microsoft OutlookMicrosoft Outlook
    Create Event

    Create an event in the calendar of your choice.

    ActionWrite
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Supported triggers and actions

    • OrganizationRequired

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    Instant
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    • OrganizationRequired

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    Instant
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    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    • DepartmentRequired

    • StatusRequired

    Trigger
    Instant
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microsoft-outlook logo

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Learn more

Related categories

  • Calendar
  • Email
  • Microsoft

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zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho