Update items in monday.com when ticket status changes in Request Tracker (RT)
Ensure your team stays aware of ticket status changes in real-time with this streamlined workflow. When a ticket's status changes in Request Tracker (RT), it immediately creates a new item in monday.com. This seamless process not only helps you manage tickets effectively but also keeps your team members on the same page, enhancing productivity and efficiency.
Ensure your team stays aware of ticket status changes in real-time with this streamlined workflow. When a ticket's status changes in Request Tracker (RT), it immediately creates a new item in monday.com. This seamless process not only helps you manage tickets effectively but also keeps your team members on the same page, enhancing productivity and efficiency.
- When this happens...Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- automatically do this!Create Item
Create a new Item in a board
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