monday.com + Request Tracker (RT)

Comment on Request Tracker (RT) tickets when specific column values change in monday.com boards

With this workflow, you can stay on top of changes in your monday.com board and swiftly communicate updates to your team on Request Tracker (RT). The process begins when a value in a specific column on your monday.com board changes. Immediately, it prompts a comment on your selected Request Tracker ticket, keeping everyone in the loop. This efficient exchange of information streamlines your project management efforts and enhances team collaboration.

With this workflow, you can stay on top of changes in your monday.com board and swiftly communicate updates to your team on Request Tracker (RT). The process begins when a value in a specific column on your monday.com board changes. Immediately, it prompts a comment on your selected Request Tracker ticket, keeping everyone in the loop. This efficient exchange of information streamlines your project management efforts and enhances team collaboration.

  1. When this happens...
    monday.commonday.com
    Specific Column Value Changed in Board

    Triggers when a specific column's value changes in the selected board.

    TriggerInstant
  2. automatically do this!
    Request Tracker (RT)Request Tracker (RT)
    Comment on a Ticket

    Add an internal comment to a ticket and send to any internal watchers.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • Item Created In Board Copy

    • Board IDRequired

    Trigger
    Instant
    Try It
  • monday.com triggers, actions, and search

    New Board

    Triggers when a new board is created.

    Trigger
    Polling
    Try It
    • Board IDRequired

    • Column IDsRequired

    Trigger
    Instant
    Try It
    • Board IDRequired

    • Column IDRequired

    Trigger
    Instant
    Try It
monday logo
monday logo

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.
Learn more

Related categories

  • Project Management

Similar apps

Trello integrationsTrello integrations

Trello

Project Management
Asana integrationsAsana integrations

Asana

Project Management
Insightly integrationsInsightly integrations

Insightly

CRM (Customer Relationship Management)
request-tracker logo
request-tracker logo

About Request Tracker (RT)

Request Tracker (RT) is an open-source, enterprise-grade ticketing system.

Related categories

  • Support