BigCommerce + Superchat
Send WhatsApp template messages, update contacts, add them to contact lists, and create notes in Superchat for new orders in BigCommerce
With this Zap in place, when a new order is created in BigCommerce, Superchat automatically identifies or creates the customer account using the provided phone number. After that, a personalized WhatsApp message is sent to keep the customer informed. Additionally, their contact details are updated and added to your contact list for future engagement. Finally, a note is created in Superchat to ensure your team stays up to date. This Zap ties everything together, simplifying order communication and ensuring a smooth customer experience.
With this Zap in place, when a new order is created in BigCommerce, Superchat automatically identifies or creates the customer account using the provided phone number. After that, a personalized WhatsApp message is sent to keep the customer informed. Additionally, their contact details are updated and added to your contact list for future engagement. Finally, a note is created in Superchat to ensure your team stays up to date. This Zap ties everything together, simplifying order communication and ensuring a smooth customer experience.
- When this happens...Order Created
Triggers when a new order is created.
- automatically do this!Create Note
Creates a note in a coversation.
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