Beamer + Zendesk

Create tickets in Zendesk for new nps responses in Beamer

Easily manage your customer feedback with this Beamer to Zendesk workflow. When a new NPS response is made in Beamer, a ticket is created in Zendesk with the details of the feedback. It streamlines your process, enabling you to respond to customer concerns more quickly and efficiently.

When this happens...
New NPS Response
Triggers when a new NPS response is received.
TriggerInstant
automatically do this!
Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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Supported triggers and actions

New Idea Comment
Triggers when a new comment is sent for an idea.
Trigger
Instant
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New Idea Vote
Triggers when a new vote is sent for an idea.
Trigger
Instant
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New NPS Response
Triggers when a new NPS response is received.
Trigger
Instant
Try It
Post Deleted
Triggers when a post is deleted.
Trigger
Instant
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New Reaction
Triggers when a new reaction is sent for a post.
Trigger
Instant
Try It

- Idea IDRequired
- User ID
- User Email
- User First Name
- User Last Name
Action
Write
- TitleRequired
- ContentRequired
- Category
- Publish Settings
- Link URL
- Link Text
- Link Settings
- Publication Date
- Expiration Date
- Show in Widget
- Show in Standalone
- Boosted Announcement Settings
- Language
- Segmentation Filter
- Segmentation User ID
- Feedback Settings
- Reactions Settings
- Social Share Settings
- Push Notification Settings
- Author's Email Address
Action
Write

- TagsRequired
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write

New Idea
Triggers when a new idea is created.
Trigger
Instant
Try It
New Comment
Triggers when a new comment is sent for a post.
Trigger
Instant
Try It
New Post
Triggers when a new post is published.
Trigger
Instant
Try It
Post Edited
Triggers when a post is edited.
Trigger
Instant
Try It
- Idea IDRequired
- TextRequired
- Visible
- User ID
- User Email
- User First Name
- User Last Name
Action
Write
- TitleRequired
- Content
- Visible
- Category
- Status
- Notes
- Filters
- Votes Count
- Date
- Language
- Internal User Email
- User ID
- User Email
- User First Name
- User Last Name
Action
Write
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- ViewRequired
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write