Beamer + Zendesk

Create Zendesk tickets from new Beamer comments

Ensure every comment in your Beamer app doesn't go unnoticed by creating a corresponding ticket in the Zendesk app. This workflow springs into action with each new comment in Beamer, prompting a fresh ticket in Zendesk to guarantee every user concern is accounted for. Enjoy seamless communication and manage feedback efficiently with this integration.

When this happens...
New Comment
Triggers when a new comment is sent for a post.
TriggerInstant
automatically do this!
Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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Supported triggers and actions

New Idea Comment
Triggers when a new comment is sent for an idea.
Trigger
Instant
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New Idea Vote
Triggers when a new vote is sent for an idea.
Trigger
Instant
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New NPS Response
Triggers when a new NPS response is received.
Trigger
Instant
Try It
Post Deleted
Triggers when a post is deleted.
Trigger
Instant
Try It
New Reaction
Triggers when a new reaction is sent for a post.
Trigger
Instant
Try It

- Idea IDRequired
- User ID
- User Email
- User First Name
- User Last Name
Action
Write
- TitleRequired
- ContentRequired
- Category
- Publish Settings
- Link URL
- Link Text
- Link Settings
- Publication Date
- Expiration Date
- Show in Widget
- Show in Standalone
- Boosted Announcement Settings
- Language
- Segmentation Filter
- Segmentation User ID
- Feedback Settings
- Reactions Settings
- Social Share Settings
- Push Notification Settings
- Author's Email Address
Action
Write

- TagsRequired
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write

New Idea
Triggers when a new idea is created.
Trigger
Instant
Try It
New Comment
Triggers when a new comment is sent for a post.
Trigger
Instant
Try It
New Post
Triggers when a new post is published.
Trigger
Instant
Try It
Post Edited
Triggers when a post is edited.
Trigger
Instant
Try It
- Idea IDRequired
- TextRequired
- Visible
- User ID
- User Email
- User First Name
- User Last Name
Action
Write
- TitleRequired
- Content
- Visible
- Category
- Status
- Notes
- Filters
- Votes Count
- Date
- Language
- Internal User Email
- User ID
- User Email
- User First Name
- User Last Name
Action
Write
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- ViewRequired
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write