Jira Software Cloud + Zendesk

Create Jira Software Cloud issues for new Zendesk tickets to streamline task management

Stay on top of your customer support and development tasks with this seamless workflow. When a new ticket is created in Zendesk, an issue is instantly generated in Jira Software Cloud to tackle the problem at hand. With this automated process, you can ensure timely resolutions and maintain excellent customer service while keeping your development team informed and aligned.

Stay on top of your customer support and development tasks with this seamless workflow. When a new ticket is created in Zendesk, an issue is instantly generated in Jira Software Cloud to tackle the problem at hand. With this automated process, you can ensure timely resolutions and maintain excellent customer service while keeping your development team informed and aligned.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerPolling
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories

  • Project Management
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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