Jira Software Cloud + Zendesk

Update Jira Software Cloud issues when new Zendesk tickets are created

Keep your support and development teams in sync with this efficient workflow between Zendesk and Jira Software Cloud. When a new ticket is received in Zendesk, the issue will be instantly updated in Jira Software Cloud, allowing both teams to effortlessly collaborate and resolve customer queries. No more manual updates or missed information, just seamless integration and improved productivity.

Keep your support and development teams in sync with this efficient workflow between Zendesk and Jira Software Cloud. When a new ticket is received in Zendesk, the issue will be instantly updated in Jira Software Cloud, allowing both teams to effortlessly collaborate and resolve customer queries. No more manual updates or missed information, just seamless integration and improved productivity.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerPolling
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Update Issue

    Updates an existing issue.

    ActionWrite
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Supported triggers and actions

    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories

  • Project Management
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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