Create Jira issues for new Zendesk tickets with VATFix validation
When a new support ticket is created in Zendesk, this Zap validates the customer’s EU VAT number with VATFix. If the VAT details require action, an issue is automatically created in Jira Software Cloud, ensuring your finance and technical teams stay aligned on compliance tasks.
When a new support ticket is created in Zendesk, this Zap validates the customer’s EU VAT number with VATFix. If the VAT details require action, an issue is automatically created in Jira Software Cloud, ensuring your finance and technical teams stay aligned on compliance tasks.
- When this happens...New Ticket
Triggers when a new ticket is created. Optionally select an organization.
- automatically do this...Validate EU VAT Number
Checks a VAT number against VIES and returns validity, entity name, and address.
- then do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!Create Issue
Creates a new issue.
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