RSS by Zapier + Zendesk

Create tickets in Zendesk for new items in RSS by Zapier feed

Stay on top of your customer service requests with this workflow. When a new item pops up in your RSS feed, a support ticket will be created in Zendesk right away. Keep your team updated and ensure customer issues are handled promptly to maintain smooth operations and high customer satisfaction.

Stay on top of your customer service requests with this workflow. When a new item pops up in your RSS feed, a support ticket will be created in Zendesk right away. Keep your team updated and ensure customer issues are handled promptly to maintain smooth operations and high customer satisfaction.

  1. When this happens...
    RSS by ZapierRSS by Zapier
    New Item in Feed

    Triggers when a new RSS feed item is published.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • Feed URLRequired

    • Username

    • Password

    • What Triggers a New Feed Item?

    Trigger
    Polling
    Try It
    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
rss logo
rss logo

About RSS by Zapier

RSS (really simple syndication) is pretty much the industry standard for feed readers. You'll find RSS feeds in almost every app imaginable.
Learn more

Related categories

  • News & Lifestyle
  • Zapier
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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