PagerDuty + SendGrid

Manage new or updated PagerDuty incidents by sending emails through SendGrid

Streamline your incident response process with this efficient workflow. Whenever there's a new or updated incident in PagerDuty, an email will be promptly sent via SendGrid. This saves valuable time by notifying relevant parties immediately, enabling quick actions and resolution. Enhance your incident management using this automation.

When this happens...
New or Updated Incident
Triggers when new incidents are created, or when existing incidents change state.
TriggerInstant
automatically do this!
Send Email
Send an email to one or more recipients.
ActionWrite

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Start free with email

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Supported triggers and actions

- Event Type
- Assigned To
- Service IDRequired
Trigger
Instant
Try It
- Integration KeyRequired
- Incident KeyRequired
- Incident Key Filter Regex
- Description
Action
Write
- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- ToRequired
- FromRequired
- From Name
- Reply To
- SubjectRequired
- Text
- HTML
Action
Write
Find List by Name
This action searches for a specific list in SendGrid using the list name as an input and outputs the information of the list that matches the input name.
Action
Write

- Integration KeyRequired
- Incident KeyRequired
- Incident Key Filter Regex
- Description
Action
Write
- Integration KeyRequired
- DescriptionRequired
- Incident Key
- Incident Key Filter Regex
- Source URL
- Source Name
Action
Write
- ScheduleRequired
- Start TimeRequired
- End TimeRequired
Action
Search
- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
Create or Update Contact
This action allows you to add or update a Contact in SendGrid. You can use this action to add the contact to the list.
Action
Write

About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.

Learn more